We registered couple of paloalto VM firewall in portal. Registration done. but when we going to create Technical case , Devices not showing.
Fuel Workshop on GlobalProtect Troubleshooting Techniques Welcome to the next in our series of Fuel Workshops where will be covering troubleshooting techniques for GlobalProtect. Over the next two days, we will be learning a number of items related to supporting as well as best practices around how to build a proper GlobalProtect environment...
For TCP flood logs should only show "random-drop" with RED configured."drop" for TCP flood is this coming from options set under "TCP Drop" options under Packet Based Attack Protection.
Hi, Newish to Palo Alto and learning about the automatic download and updates and watching the training videos. If I set the PA to check every 24hours and come back a week later and can see a list of Updates. Do I need to download all of updates, or by clicking the latest one to download, is the firewall clever enough to know it needs to downloa...
PAN-SFP-PLUS-SRPAN-SFP-PLUS-CU-5MPAN-1RU-RACK-KIT- 4POSTPAN-PA-1420PAN-PWR-CORD-INPAN-PA-1420-ATP-5YR- HA2PAN-SVC-PREM-1420-5YR
Hello, I'm wondering if anyone else has encountered this.When a user wants to use the translation function in Chrome, it doesn't work. I looked at the logs and saw that the URLs are categorized as private IP addresses, which is blocked for us. The question is why the URLs are classified as private. A test on "Test A Site" resulted in the correct...
Hi, I wanted to know if it's possible in Palo Alto, when you connect to the portal via https://vpn.xxx.com and authenticate from mobile phone, that instead of displaying the laptop executables, you get a redirect to the app market or the option to download the GP APK. Something like the FW PA knowing the agent from you are connecting in order to...
When NOT using tunnel monitoring and keying off events ids for "tunnel-status-up/tunnel-status-down", what is the best logging to alert on for tunnels going up or down?Is it only alertable/trackable by ( eventid eq 'ikev2-nego-ike-dpd-dn' )Or is there a better way to alert when NOT using tunnel monitoring on when a tunnel is hard down? Assumi...
Dear Community! I´m trying to use Anydesk and it only works with decryption policy disabled, somehow the predefined exclusion for Anydesk is not working. While checking the decryption logs I can see the following error: "tlsv1 alert insufficient security. Received fatal alert InsufficientSecurity from server" Does anyone have an idea the rea...
I just upgraded from a PA 500 to a PA 820 and something is throwing me for a loop. In all of my reports and in the monitoring section under App Scope the firewall is reporting what appears to be ipv6 addresses, they are in the format of: "::678b:540:ffff:0". I'd prefer to see the ipv4 address as it is much simpler to hunt down the offending us...
Hello! I´m trying to filter data, in particual user activity, by using filter "user group" however I only have the data filter by user or IP, not using the group. Do you know if you can actually filter data from any widget of the ACC by using the user group? Thanks!
of the current trains 10.2, 11.1, 11.2, which would be the best in terms of robustness and stability? I am running PA-440 and PA-3250. The later trains dont have any features i need over and above what is available in 10.2.
Is there any maximum of groups can be included in "Custom groups"? thanks
We are trying to generate a support ticket, but when loading the files (including the TSF File), the upload stays like this, without allowing the ticket generation.
Dear Team, We Have PA Firewall With Single ISP and Peer End Sophos FW With Dual ISP. Here I need to configure VPN Fail over. What are the step i need done PA side? RegardsKarthikeyan
PavelK
on:
Unable to Create a New Support Case – Portal Access Issue
