General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by Community Team Member
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PaloAlto Passive Firewall Monitoring in HA Setup

Hi everyone,
Greetings!

I’m currently using OpManager to monitor a Palo Alto firewall in an HA Active/Passive setup, and the Link State of the interfaces on the passive device is set to auto.
While OpManager is able to correctly pull interface details

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USER111 by L0 Member
  • 893 Views
  • 1 replies
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Resolved! PA-1420 QinQ

Does the PA-1420 support QinQ tagging terminating at the Firewall? We have a L2 connection with an ISP to Azure and they require QinQ tagging. We do not have an ISR or other router to do it for us at this time.

 

Thanks,

Steve 

smzr34 by L0 Member
  • 1219 Views
  • 1 replies
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Resolved! OS Upgrade path to 10.2.10-h9

Hello.
I am currently using PAN-820.


The OS is 10.1.9-h3. What is the correct way to upgrade? (I will upgrade to 10.2.10-h9.)

1. Upgrade to 10.1.14-h6, then upload 10.2.0, then upgrade to 10.2.10-h9
2. Upload 10.1.14-h6 and 10.2.0, then upgrade to 10.2

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danudan by L0 Member
  • 1428 Views
  • 1 replies
  • 0 Likes

GlobalProtect Portal require :443

Hi All,

 

I have an issue where we need to input <firewall IP Address>:443 in order to connect. But some of my users does not require the :443 to connect to the VPN.

 

Screenshot as shown below,

 

Any way that i dont even require :443 to be connecte

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Kevin-Ng by L2 Linker
  • 2676 Views
  • 7 replies
  • 0 Likes

Resolved! My PA-1410 logs for single day, why? how to solve?

Hello Team,

                 My new PA-1410 logging is not more than a single day when checking the traffic logs.

Previously I had PA-3220 I could checked months of logs.

whats wrong here in the PA-1410 loggin settings?

 

manager@PA-1410-Main(active)

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Inbound TLS/SMTP inspection (to FortiMail)

Hi,

I'm wondering if anyone happens to be doing successful inbound inspection of SMTP/TLS to a FortiMail appliance? Or any other mail server for that matter.  I've run in to a brick wall when it comes to renegotiation. The Palo is serving the correct

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pkaren by L1 Bithead
  • 3491 Views
  • 2 replies
  • 0 Likes

upgrading PAN-OS

Hi 

 

I want to upgrade the 8.1.x to the latest version , after two upgrade stay on 8.1.24. I tried to move to 9.0.X but failed. Could you please let me know how I can upgrade to 9.x? (As information that I have find need the Preferred release It mea

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User Not Populating in Security Policies

Hello,

 

     I don't see users getting populated in the security policies. I Have windows 2012 R2 server running as my Active Directory servers. USER-ID MAPPING is correctly configured and Server monitor shows me that its connected. I have also give

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Support wait times and SLAs

I am in the call queue since 3 hours. Called in yesterday and left a call back number, but never received a call back. Does anybody have a similar experience lately?

uvolk707 by L1 Bithead
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