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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4243 Views
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Issues observed in PANOS 8.1

Hi All, I upgraded the PANOS from 8.0 to 8.1 last week, current version is 8.1.0. Now I am observing some issues. 1. Traffic logs are not showing source user.PA is connected with active directory via WMI, connection status is fine. Source User in security policy showing users from Active directory but traffic logs are not showing any user which ...

Resolved! Address to use for Tunnnel Monitoring with Azure VPN

I have used this KB article to configure an IPSec tunnel to an Azure networkhttps://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm6WCASThat has worked fine and the tunnel is up and passing traffic. However I want to enable tunnel monitoring. In the section "Tunnel Interface" point 2 says "Assign an IP on same subnet as th...

djr by • L4 Transporter
  • 10363 Views
  • 2 replies
  • 0 Likes

Resolved! Log forwarding to Panorama from PAN-OS Firewalls for Threats

Hi Gang, Would like to clarify how one sees threat logs from the PAN-OS firewalls in Panorama. Panorama is deployed as follows: system mode = management-onlyVM Mode = VMware ESXi Firewalls = PA-3020 Version = All on 8.1.10I have configured log forwarding to Panorama but I never see any threat logs. Log forwarding profile below, it's set on polic...

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Resolved! Commit Function on Suspended PA

When PA is in active passive mode.I suspended the active PA and passive took over.This is fine. I did the config changes on the suspended PA and did the commit.I saw that config changes from suspended PA got syn with active PA?My understanding of suspended PA is that they are not in HA.IF they are not in HA then how come config syn happened fr...

MP18 by • Cyber Elite
  • 3622 Views
  • 2 replies
  • 0 Likes

Default Trusted Certificate Authority missing some certificates

Hello Guys ... After enabling Decryption, I am facing issues while accessing some websites, most of the websites are working fine but some websites are not opening and i have to manually import the certificate of the website into Palo Alto trusted CA. Then only the websites are opening. Is there a way to update Default Trusted Certificate Author...

Upgrading

I need to update my firewall from 8.0.17 to the latest release of 8.1. In the past I was instructed to first upgrade to the base release for the PANOS, and then install the maintenance release on top. Is that still the way it should be done.? If I remember correctly, the base has to be there before you can upgrade to the maintenance release. I...

Application Override

Hi All,I have an application override setup and it is working fine. The reason for the override is because we changed the port number of the application to something other than the default. The way I have this setup is I created a customer application and then setup an application override policy.My question deals with the override policy. I h...

Resolved! SSL decrypt exclusion for url ec2-13-57-194-193.us.west-1

Hi Everyone, IP 13.57.194.193 ssl decryption exempt was failing and IIn ssl decrypt exclusion list I put *.amazonaws.com and still in traffic logs I see the IP 13.57.194.193 getting ssl decrypted. I have attached the nslookup for this ip. Can you please tell me how we can config ssl decrypt exclusion for below hostname?

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MP18 by • Cyber Elite
  • 5336 Views
  • 4 replies
  • 0 Likes

Update to Notifications in Support Portal (CSP)

Attention Customers with Support Portal accounts: The Customer Support Portal's notification system has been updated to provide additional functionality and ease-of-use in responding to certain notification types. The updates to CSP notifications include the following: A much easier to read list of notifications with a more visible area The...

Resolved! GUI only works with Incognito

Hello -We replaced our palo last night and now the GUI will only open in Incognito mode in Chrome. I tried clearing the cache. That didn't help.

Shawverr by • L3 Networker
  • 7415 Views
  • 6 replies
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High management cpu usage on PA-820 with PAN-OS 9.0.4

Hello everybody, I know it is a faq already asked on the community forums, but in this case it is especially related to this particular configuration: PAN-OS 9.0.4 on a PA-820. Starting from the day I installed 9.0.4 on this machine, I see the management cpu always at 100%; the top 5 processes with higher cpu usage are the httpd and four pan_t...

grenzi by • L3 Networker
  • 11181 Views
  • 3 replies
  • 1 Likes

Access to Panorama after upgrade to 8.1

HelloAfter upgrade Panorama to 8.1.11 I can't connect to GUI via proxy server (proxy server just substitute own certificate) I can reach login page but after putting credentials to Panorama I see blank page.Before upgrade access was ok.Direct access to Panorama GUI is working fine.Any idea ? Thank you

polak71 by • L1 Bithead
  • 2220 Views
  • 1 replies
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Resolved! Global Protect User Groups

I want to user map configuration to AD user group for Global Protect clientless VPN. This works quite will if authentication is LDAP.Have you any idea how can I get it to work with Radius authentication? Presuming that the user has the same name as the LDAP user, would they be matched to the relevant AD group?

BatD by • L4 Transporter
  • 3586 Views
  • 3 replies
  • 0 Likes

Difference between making a report with "Run Now" and making it with the "Scheduled" option.

Hello, I have created a custom report with the following settings in Panorama: set shared reports "Threat Summary-Diario" type panorama-thsum sortby countset shared reports "Threat Summary-Diario" type panorama-thsum group-by srclocset shared reports "Threat Summary-Diario" type panorama-thsum aggregate-by [ category-of-threatid threatid subtype...

bprietoc by • L1 Bithead
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  • 3 replies
  • 0 Likes
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