General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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jforsythe by Community Team Member
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Question to Signal, Skype and Google Hangouts video calls

Hey guys,

When I want to do a video call with Signal messenger, I need to add two rules:

 

Rule1:

App: Signal

Service: application default

 

Rule2:

App: STUN

Service: any

 

Signal accesses random destination ips on random ports.

 

Skype and Google Hangouts need t

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MPI-AE by L4 Transporter
  • 2779 Views
  • 1 replies
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how to download the ca certificate for the anydesk

HI Team 

 

I getting an error while connecting to any desk error code: could not connect to any desk network SSL_14090086

I tried to add the SSL decryption list but still, the issue remains 

 

how to add the trust certificate for any desk and is there any

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HemanthV by L2 Linker
  • 7808 Views
  • 1 replies
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Resolved! User not in Allow list

Hello,

 

We use SAML authentication profile. with PAN-OS 8.0.13 and GP 4.1.8.

 

Followed the document below but getting error: SAML SSO authentication failed for user. Reason: User is not in allowlist.

 

http://saml-doc.okta.com/SAML_Docs/How-to-Configure-

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Resolved! userid in multiple VSYS environment

Hello,

 

We are using PA cluster in multiple VSYS environment. We would like to be able to configure user / group based policies across all the VSYS by sharing userid mapping table with all the VSYS (the user identification baseline is the same for all

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Resolved! Troubleshooting Application Incomplete with two way TCP traffic

We are having issues with one application while migrating the network from ASA to PA

PA is Running 8.0.9 on 3020.

 

Application shows as incomplete with more than 4 packets.

We see trasmit and receive in the PA.

Nothing in threat logs.

 

As per TAC they say

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MP18 by Cyber Elite
  • 32061 Views
  • 6 replies
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Resolved! Phase 1 is down but phase 2 is up- test vpn phase 1 and 2

we have tunnel from PA  to vendor which is using Cisco ASA.

When there is no interesting traffic tunnel is down by design this part is ok.

 

but today i saw phase 1 as red and phase 2 as green on gui.

I did the 

 

test vpn ike command and phase 1 was green

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MP18 by Cyber Elite
  • 6837 Views
  • 2 replies
  • 0 Likes

PA-VM not recognizing SSL and denying traffic

Hello,

 

We are implementing SSL Decryption to PA.

 

Because of this forcepoint agent (that is installed on theworkstation), the return traffic from the Internet (ie: facebook.com, etc) will be denied by the firewall as the SSL certificate has been chang

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Resolved! Error Message in PANGPA logs

Hello,

 

We are using 4.1.0-98.

 

The clients at fault work fine through a tethered mobile, however when connecting to their home WiFi the connection is successful but nothing will work through the VPN.

 

Below is a log snippet. What exactly is going on he

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Critical System Alert

The firewall has flooded the system logs with the following message:

Traffic and logging are resumed since traffic-stop-on-logdb-full feature has been disabled.

 

Software Version- 8.0.3-h4

Model: PA-3020

 

Disk space looks fine:

 

Filesystem            Size

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Incorrect User-ID

Hi all,

 

I'm having an odd issue.  I have global protect configured and using Okta (saml) authentication.  Now everything is working fine except that a handful of users have the wrong user-id.  All users are expected to have their email address as the

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