General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Mixing App-ID and Service

Am I correct in assuming that if you use App-ID you can't also use TCP sercice ports to allow aditiona other services on the same rule.

Thanks

Rob

Resolved! Not synched

My HA pair don't show synched and when I do a manual synched it say it completed successfully but the GUI show otherwise

Resolved! MineMeld to trigger PA EDL Refresh if indicators change on update.

I’m interested in whether MineMeld can, or should, be used to trigger a PA EDL refresh if the indicators for a feed were changed after an update?

Has anyone seen this done before?

I’m curious whether this would be a recommended solution or whethe

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Drive-by Downloads & Block-Continue Page Exceptions

Hi all,

In my environment, some developers use NuGet in Visual Studio, and in certain cases, commands will call out and download PowerShell scripts.

Obviously I want generally to block PowerShell script downloads, but in special cases I need to allow

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Global Protect still lacks detail reporting feature

Greetings,

So, I have a ticket open with support requesting on detailed reporting as seen on Network --> Global Protect --> Gateways --> Remote user link --> remote user tab, but on a cumulative basis instead of just data from the last login session.

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Custom Region

Has anyone created a custon region and later found out that there was alrady a built in region for that country? How did you deal with it?

Resolved! Updating PA-200 7.0.x

Hello.

Anyone had issues updating PA-200 on PAN-OS 7.0?

Currently I'm on version 7.0.0. I downloaded PANOS 7.0.2 normally, but when I try to install I get the following message:

"Failed to install 7.0.2 with the following errors. SW version is 7.0.2

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Resolved! PaloALto automatique update for threat prevention

Hello

I need some help in an automatic update for the Threat Prevention.

let me explain to you our design.

We have the headquarter, and the branches, in one of this branches there is PaloAlto firewall, and this PaloAlto is not connected to the internet

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Resolved! Live community attachments

I used to be able to upload attachments of logs to the Live community. I no longer see this option. I have tried in both chrome and safari. Does anyone have this problem?