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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Packet Drop?

I am at home working and since our company implemented Paloalto my home internet will not stay connected to my computer. It initially connects and then drops. Our IT guys cannot figure out why. I have no issues on my personal devices with my home connections.I have been "googling" fixes and read something about packets dropping....I am not a te...

Resolved! URL Filtering - Predefined Category URL Listing

I would like to get a listing of the URLs in each predefined URL category, preferably via API. Doing basic research, there does not seem to be a way to get a comprehensive list either through the UI or api. Any guidance here would very much be appreciated. Thank you

Resolved! How do I transfer ownership of the superuser/domain administrator?

Hi all, So, the user that has superuser/domain administrator access to our support.paloaltonetworks.com is no longer at our company, and we need to transfer super user/domain administrator ownership to a different user in our support.paloaltonetworks.com accounts. It seems like only the superuser has the ability to transfer ownership, how do we...

Screenshot 2024-08-29 at 1.36.14 PM.png

Vm-Seires Hyper-V stuck PA-HDF Login

Hi Expert , I have some issues about I test the PA Vm-Series on Hyper-V including on My laptop However, I found an issue about the console showing PA-HDF longer time I understood that may be the initial boot but I waited more than 1 hour on another guest's VM, and not PA is working properly please help me check. Thank you

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Arp entries from external server

Hello, I I have Paloalto 1410, working fine but we use the arp entries too many on the interface. I know it has max of 3000 arp entries, is there any way to maximize it or use external server as IP - MAC entries to depend on which may enable me to have more the 3000 records? TIA

Global protect User mapping.

Hi Team, One of our customer wants to restrict "per user-per system" basis.In Global Protect Clients, one user is able to connect through multiple end devices.Can we able to restrict i.e one user should be able to connect through only one end devices.

Global protect users issue

Hi all, Im facing an issue concurrent users can access globalprotect vpn simultaniusly. I need to restric that connectivity to two. Please advice me best option. Thanks,Lakshitha.

Uninstalling Cortex XDR

Hi All I recently installed Microsoft teams at home to connect to work based meetings. It installed two additional software packages namely a vpn network as well as cortex xdr. I wish to uninstall cortex xdr as it is on my home computer however i do not have access to the password as tamper protection stops me from uninstalling. Can anyone p...

File Transfer Blocked Page

Hi We have been asked by marketing to change the company logo that it's displayed once a member of staff tries to download a file and it's blocked or when a site it's blocked. We currently have the below message displaying. Would appreciate if someone can provide me details on where to make this change in panorama. Thanks, Anthony

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A.Cabeza by • L0 Member
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Configuring-route-based-IPSec-with-overlapping-networks - Link is gone

I had this link saved and now it's saying it's gone. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLTlCAO&lang=en_US%E2%80%A9 It contained information about how the palo treats the proxy-id and how they are sorted. It was really helpful and contained a link to ascii format sorting tool : https://www.textfixer...

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