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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! VM-300 Steps validation

Can some please these are the initial steps for setting up VM-300 in NSX? 1) Register auth codes for VM's2) Download the base-image on he VM that will host VM-300 firewall3) When download of sofware is complete I should UUID an dCPUUID4) After base configuration in VmWare NSX is completed I will be about to go to portal and register the new V...

Mounting Orientation for PA-500 (Vertical - Wall Mount)

Does anyone know if the PA-500 can be mounted using a 19" Rack mall mount bracket?(Front = Up) (Back = Down).Using something similar to this?https://www.startech.com/Server-Management/Racks/2U-19in-Steel-Vertical-Wall-Mount-Equipment-Rack-Bracket~RK219WALLV

mjdut18 by • L0 Member
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User-ID causing high CPU

Hello People, My client has receently upgraded to 7.1.3 and now the management plane is constantly running 100% on all firewalls. This is the following message displayed and filling up the userid.log 2016-07-22 16:43:38.660 +0100 Error: pan_user_id_agent_msgs_queue_msg(pan_user_id_agent_msgs.c:58): failed to insert msg into sending msg list We...

Looking to Learn Palo Alto

Looking for advice on cheapest way to learn Palo Alto? I am a consultant and dont have any Palo Alto licenses. Is a VM lab license affordable, is there trials or is ebay the best option? Thanks in advance!

daveram by • L0 Member
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  • 8 replies
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VM-200 can't reach vSwitch from L3 interfaces (vSphere/VMWare)

Hi, I only can reach the mgmt interface. But not the other L3 interfaces, I tried setting those IPs @ the same vSwitch where the mgmt interface resides, but nothing. There are 2 Windows VMs (2008/XP) they see each other in any switch I configure them, but I can't get this work with the VM200 at VSphere. I tried setting it locally and the same r...

NRikle by • L0 Member
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PA Eval license in Unetlab

Hi I want to test PA in Unetlab 10.0-12https://nbctcp.wordpress.com/2015/06/26/bypass-firewall/But I don't have URL Filter eval license. QUESTIONS1. how to get eval license for 2 PA because I also need to test OSPF between 2 PAs2. with eval license beside URL Filter, what other features I can test tq

nbctcp by • L1 Bithead
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  • 3 replies
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PA-200 Cable modem VPN sites needing a power cycle to restore connectivity

I have multiple remote sites that connect back to a main site through PA-200's, using Charter Communications cable modems. At various times the PA's stop forwarding traffic. I can no longer reach the PA's and I have setup management on the outside ip addresses. The only way to recover from this is to have someone at the remote site power cycl...

Resolved! How to add more one secondary NTP server

Hello community, It is possible to add more one secondary NTP server ?I need to add two ips (ntp server) like a secondary ntp servers, it is possible? In PANOS 6.1.10. Best RegardsAndres Padilla

Apadilla by • L3 Networker
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How to prefer 1 ISP for one application

I got why huge traffic is coming to port 3978.Application is identified as Panorama.Its hge Gbs of traffic in one session.The source IP is firewall management Ip and destination is Panorama IP.But why i need to kill this session means, we have a setup of 2 ISPs. We prefere this traffic should go through 1 ISP only one ISP.Tht we accomplish throu...

UserID What's the best practice for configuration crossing multiple firewalls

Hello,We are starting to deploy UserID based policies across our enterprise.I'd like to know what is the best practice when dealing with rule policies that cross multiple zones/firewalls that are in different locations?Does the user portion of the rule only need to be as close to the client then go to network rules in between the firewalls and r...

Adding IOCs to URL Filtering

Hi PAN Live Community, If I add additional IOCs (URLs/Domains/IPs) to our current active URL Filtering Profile, how do I make those new IOCs take affect? Besides committing the changes to the added IOCs, do I need to re-apply the this profile to the Security Policy (in the Policies tab?) The reason I'm asking is because (if memory serves me righ...

eliang by • L1 Bithead
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Resolved! Error in threat signature, how do I report?

Hi All, I recently came across an odd log for a customer of mine and after much analysis and research I have found that it is actually a false positive on Palo Alto's side regarding the signature of a threat. How do I go about report this? I am unable to open cases my account isn't associated with a company. Thanks in advanced for any help!

Resolved! Why does the ip-user-mapping distinguish DP and MP?

Hello suddenly, I am wondering that ip-user-mapping have two table[DP, MP] After connecting to AD Server to get Security logs, Why PAFW get that table seperatly,? I think there are reason, and I don't know well about relating to DP, MP If DP was restart about someting problem, Would PA be able to get user information through MP? Do I think...

John_Lee by • L2 Linker
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