General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

...

Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

...

PAN-OS 5.0.12 vs PAN-OS 6.0.2

Hello All,

I wanted to ask the community and the support engineers about the recommendation for PAN-OS for a new installation.

Given PAN-OS 6.0.2 came out about a month ago, can anybody comment on the stability of this version? Anybody upgraded

to i

...

Resolved! User-id-agent Upgrade to 6.0.3

Hi,

We are planing on upgrading from 5.0.8 to 6.0.2, and we are currently user user-id agents on our DCs;

do we need to also upgrade the user-id agent to 6.0 or the old one would still work?

Thank you

About DNS amplification attack issue

Dear Sir,

We have a customer for education envirument and they suffered a lot of DNS amplification attacks.Last 7 days session count is 688 Million and 220G Bytes for DNS traffic.

We try to drop the "Threat ID 36027 DNS Amplication Attack Query " and "

...

Resolved! Export Custom Report Templates

Is there a way to export Custom Report Templates from the PA FW config?

Thanks,

Jeff

Factory default on PA-3020

Hi,

I am trying to factory default a PA-3020 series firewall but the terminal is not responding after getting into the maint section. I sits in the "continue" section there and I cant manuver. What is to be done to go to "factory reset" section in t

...

Resolved! How can I configure newline mark in custom log format?

I'm trying to configure newline in custom log format.

For example, if I configure "aaa<newline>bbb", and set it as mail alert.

I receive email with "aaabbb".

Does anyone know how to configure it? or is it impossible?

Two picture shows configuration scree

...

Microsoft Direct Access and User-id in an IPv4 Environment confusion

Hello,

We have a Microsoft 2012 DA installation that enables clients to attach to our internal Infrastructure. The clients all end up with IPv6 addresses, and the DA server uses 6to4 translation for the clients to get to services. Problem I am findi

...

Resolved! Classification Risk

I have been working on getting our ACC threat risk down to a respectable level...currently ~4.0. I noticed that if I navigate to the Objects>Applications menu, and click on an application, the screen displays a section called "Classification". Under

...

Resolved! WAN Failover NAT issue

Hello all,

I am trying to set up WAN failover on a Palo Alto PA-3020. I used the document at the bottom of this post. When I unplug the interface that is set up in the PBR, it switches over to the secondary ISP like it is supposed to. The problem i

...

Not able to Login to Firewall GUI

Hello Team,

I was working on the firewall for report generation and suddenly the GUI stop working , after that i am not able to login to the firewall for 10 min . I saw the below error in the system warning:

"websrvr: exiting because service missed too

...

Wan interface on PA-3020 to ISP disconnected frequently

Hi All,

Wan interface on PA-3020 with static IP connected to ISP router.

Since two days, we're facing continue ping drop of WAN interface 3 to 4 times a day, doesn't reestablish the connectivity until reboot the firewall.

Then, We had checked with the a

...

Resolved! Configuring custom UTM profile for users and IP range and Palo Alto firewall sync configuration LDAP

hello Hulk,

Please help me to configuration are below with example.

Configuring Domain Resolution Service (DNS)

Configuring custom UTM profile for users and IP range

Configuring Palo Alto firewall sync configuration LDAP

Thanks In Advance.

Satish

Resolved! Creating the routing and NAT configuration for external and internal access

Hello Friends,

Please help me to Creating the routing and NAT configuration for external and internal access .

Regards

Satish

Configuring the firewall in temporary VPN mode to access the design office

Hi all,

How to Configuring the firewall in temporary VPN mode to access the design office.

thnx in Advnc.

Creating address object for FQDN, Static IP, and custom services

Hello all,

Please suggest to me how to Creating address object for FQDN, Static IP, and custom services with example.

Thanks in advance.

Satish

Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource