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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Changing communication port

Dear All,Hope you are doing well.I want to access the PaloAlto web portal from the internet. if I type the public IP it will be connected but i want to put a port number that only my team know it and for more security.Ex: 10.10.10.10 :44443or is there another way to connect from public IP

Resolved! Detailed troubleshooting of drop counters

Hi,I am having some issues with odd packet drops, and "show counter global filter severity drop" shows a lot of packets being dropped due to "Packets dropped: 802.1q tag not configured/Packets dropped: invalid interface" (same amount of packets dropped on both, so I assume these are related).Are there any way of getting a log of what has been ha...

arvesynd by • L3 Networker
  • 32548 Views
  • 6 replies
  • 0 Likes

GlobalProtect and Proxy

We are running 5.0.8 on a 5020 with GlobalProtect 1.2.7. Iam just setting up GP (single gateway version) and am running into an issuewith proxy. Our laptops have a variety of proxy settings depending on the OUthey are in. The automatic configuration script works just fine after I put inan exception for our DSN name to the vpn hostname, but even ...

ldavie by • L2 Linker
  • 2709 Views
  • 1 replies
  • 0 Likes

API call to clone multiple URL Filtering categories

Hi,I am trying to clone 2 URL Filtering Profiles "testProfile1" and "testProfile2" into "testProfile1-1" and "testProfile2-1" using the following REST API call.https://HOST_IP_ADDRESS/api/?key=LUFRPT1mQUJoTjh4S05rbkpBcWtLb2pZRERJekJTcDA9U2F1cU8ybzFzajFiaG5DSXV4UHJOOUdRWTJOaTVEQmU0eVY2VkZlMlVwQT0=&type=config&action=clone&xpath=/confi...

vp194m by • L1 Bithead
  • 3089 Views
  • 2 replies
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Resolved! Problems with xauth and iphone vpn

Hi,I have a iphone (ios 7) what i am trying to connect to our global connect vpn setup.Android have the same problem, and computers using the global connect client is working fine.This worked fine some time ago, but now I am not able to pass any traffic through the vpn. Looks like there is a issue with default route.We have not the global connec...

klumpen by • L1 Bithead
  • 7046 Views
  • 8 replies
  • 0 Likes

Resolved! Blocking Google Images Content

Hi,We have blocked Sex, and Nudity in the Category section.And that works fine for all the users on our PAN 4.xBut when the users go to google.com, and search for sex,they can still view unwanted content in the "Images" table of google.comHow can I stop this for Google, as well as other search engines...Regards,Tau

rz185016 by • Not applicable
  • 7512 Views
  • 2 replies
  • 1 Likes

PA-200 with DHCP assigned Internet IP and GlobalProtect using self signed certs

Hello everyone, trying to find a how-to or config guide on how to configure PA-200 that has 2 interfaces configured, eth1/1 and eth1/2 runnin PANOS v5.0.8, downloaded and activated 1.2.7 GP client on the PA-200. eth1/1 is in untrust zone and setup with ip using dhcp from the ISPeth1/2 is in trust zone and setup with 192.168.1.1/24I would like to...

VM-100 L3 subinterface responding issue

Hello All,almost a year I have production VM-100 deployed on 5.1 ESXi infrastructure. One interface is divided to 2 subinterfaces and configured like L3 with one virtual router. Policies was deployed and everything working fine until users complain that they don't have internet access. After initial troubleshooting I noticed that from PAN perspe...

Tician by • L3 Networker
  • 2079 Views
  • 1 replies
  • 0 Likes

Resolved! Upgrading from 4.1.6 to 5.0.0

Hi,i have several bug in my actual version 4.1.6. Yestedary my Pa rebooted suddenly because this bug "this was the last error 'infra-group: restarts exhausted, rebooting system'"So i would like to upgrade my device.Can i pass from 4.1.6 to 5.0.0 directly or i need a inteediate version???thanks

Custom report on certain file types?

Hi there,I want to be able to do a custom report showing me who has been downloading certain file types (avi for instance) on my network. Or at least, how I would be able to interrogate the data filtering logs to be able to show me this?The file types in question are all set to Alert on the data filtering profiles we use, but I want to be able t...

JRussell by • L3 Networker
  • 3987 Views
  • 3 replies
  • 0 Likes

Global Protect - OS X 10.9 Mavericks

Has anyone had any issues with Global Protect and 10.9 Mavericks when trying to access SMB shared drives?If you have, have you found a solution or work around?Thank you

eputnam by • L1 Bithead
  • 3336 Views
  • 2 replies
  • 0 Likes

Online Cloud Storage

Hi, I want to put together a policy to manage our user's access to online storage. We would like to restrict access to all but a few storage companies (DropBox, Hightail) and wondered how others manage such a task. Also, I'd like to accurately pull a report on the applications that fall under this umbrella. The difficulty I see is that not all o...

nickcx1 by • Not applicable
  • 3311 Views
  • 1 replies
  • 0 Likes

Resolved! Enabling Jumbo Frames

Enabled jumbo frames at Device, Setup, Session. Question is, do I still have to go to each interface and specify the MTU size per interface or is the default value what I set at the device level? Basically, if I don't touch the interfaces what MTU will each interface use by default (assuming I enabled jumbo's)?Thanks!!!

fma by • L1 Bithead
  • 14985 Views
  • 4 replies
  • 0 Likes

Why pdf file action is forward on wildfire?

Hello.I am seeing data-filtering logs for wildfire and have found some logs.It is pdf file log that action is forward.Wildfire configuration is any application and action forward.But PDF is not PE file.I don't understand Why pdf file action is forward.forwardData plan detected a PE file on a WildFire-enabled policy. The PE file is buffered in m...

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