General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Resolved! Global Protect over iPhone App not working

Is there a special configuration on my Global Protect Portal necessary to connect with my iPhone App? or a special license?

I got the following error: " Gateway xxx: Es wird ein GlobalProtect gateway Abonnement benötigt. Kontaktieren Sie ihren IT Help

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PA dont recognise the groups for one user

Hi,

I just upgraded to 5.0.8 and im having a problem with one user. I have a user who is not being assigned to his groups.

This user (explotacio) belongs to 3 groups in the Active directory but Palo Alto cant assign to these groups. I have clear the us

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Schedule a reboot

Hi all,

is it possible to schedule a reboot on a PA-200? I like to schedule a reboot on specific time.

The firewall is connected to a DSL modem. Our ISP cuts the connection every 24 hours. The interruption of the connection should not occure during bus

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Resolved! About User-ID Collector with GlobalProtect

Hello Guys.

As you know that User-ID Collector in Agentless Environment is very useful for USER-ID. I know that User-ID Collector would send only information of user-ip-mapping to other Firewall.

I know that User-ID Collector only send a information of

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Resolved! FW doesn't display capturing files on packet-capture.

Hello.

I am troubleshooting FW for someone issue.

So I have configured packet-capture for special SRC , DST IP on FW.

But FW doesn't display any stages of capturing files on packet-capture (attached file)

I have checked filtering configuration is no pro

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Separate TCP and UDP cps stats?

I'm trying to figure out the best settings for TCP (SYN) and UDP flood protection for our firewalls, but I'm struggling because I can't find the data I need.  I found "New connection established rate" with the "show session info" command; however, I'

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SSL VPN Problem

Hi all,

I have configured SSL VPN on my Palo Alto and it is working properly (e.g., internal websites, ssh, rdp, etc remotely) except accessing our corporate shared folder on our Windows server. However, this problem does not happen to our existing SS

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Apple IOS Update

Quick question,

Is it possible to Block Apple IOS updates with the Palo Alto 3050. I have been working on this for a day now and haven't been able to completely block Apple IOS 7 updates.

Ja23471 by L0 Member
  • 5118 Views
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User-ID - wrong user domain

Hi there,

We discovered an issue with our User-ID setup in our BranchOffices. Some times the source user is not recognized as <child-domain>\<user> but as <parent-domain>\<user>. This happens from time to time but only for a short perioid of time (les

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oschuler by L4 Transporter
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  • 8 replies
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Config gmail account to send reports...

Hi,

We have our corporate mail in Gmail.We are sending reports weekly using smtp.gmail.com in "Email server profile" but we cant get it. We would need to validate our account in Gmail in order to use it as Gateway.

There is any field in the PA config w

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User-ID agent collecting non-domain user-ip mappings

User-ID agent version 5.0.6-6 seems to collect non-domain user to ip mappings.

In fact this is a laptop that is a member of our domain, but I'm logging on with a local administrator. User-ID agent collects it and maps the ip to "hostname\administrator

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dieter_b by L4 Transporter
  • 4623 Views
  • 8 replies
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Resolved! multiple ip address affected to interface Layer 3

Hello

somebody know why

If I want to affect 2 Ip address to one interface in the same subnet like ip1: 12.52.36.2/29 and ip2 : 12.52.36.3/29

the result is an overlaping of subnet.

and to solve that I have to add the first ip 1 as 12.52.36.2/29 and the

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Gregoux by L4 Transporter
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  • 1 replies
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