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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Internet Explorer 9 not working with PANOS 5.0

Hello,We're experiencing an issue with Internet Explorer 9 after upgrading to PANos 5.0After we login into the firewall we don't get to see anything. The screen remains white after the login.We have also tested it with Firefox 16 and Chrome but we don't have any issues with those browsers.Resetting, uninstalling and reinstalling IE9 does not see...

Resolved! Custom URL Category not visible under URL category profile

Hi everybody,I've created a custom catagory - let's say it's called "My_allowed_websites"- and so far it is ok.I then try to find "My_allowed_websites" under URL Category profile but can't find. The only visible categories are the standard ones. I've read Custom URL Category section of the 5.0 Admin Guide and the guide affirms that it must be vi...

sebbarmo by • Not applicable
  • 9934 Views
  • 7 replies
  • 0 Likes

Encrypted and Zipped files with virus in it

So I have a nice easy question. If we have a file that is both encrypted and zipped (like with a .zipx extension from WinZip) can the firewall determine through its signatures that the file has a virus, or would it send it up to Wildfire? Thanks

scantwell by • L4 Transporter
  • 7980 Views
  • 5 replies
  • 0 Likes

GlobalProtect : Access to https on loopback unreachable from WAN

Hi, I have some trouble to get access to portal on This is my problem and configuration : When I try to get access to the portal on the loopback https://192.168.4.250 from Wifi access or Wan access but I don’t have a response.No packet come on the palo alto, I see on my internet router the “syn” but no “ack”The access to the portal from my LAN...

Websites loosing appearance

Hi,We're currently experiencing issues when trying to access some websites. Meaning, it few minutes for the website to appear and sometimes it doesn't appear at all.And when the website appears, it shows completely different than it should be. Like if you disabled CSS and provides you with an HTML only output.My first thought is an application t...

sebbarmo by • Not applicable
  • 6180 Views
  • 8 replies
  • 0 Likes

Indicated Firewall

I want to know wich Palo Alto model is the indicated for used in a company with 10,000 users filtered.We want filtered, url, antivirus, spyware and vulnerability. The installation firewall is in level 3.Regards.Hugo

Site to Site VPN with dual ISP

I have setup my Pa2020 with dual ISP, PrimaryISP using PBF w/monitor and BackupISP setup with Static route for 0.0.0.0/0.My issues is that my Site to Site VPN stops because of a timeout. I noticed in the VPN config uses my main virual router. Since my dual ISP routing is controled by the PBF, the VPN connection cant see the gateway.is there an...

PAlmart by • L1 Bithead
  • 7026 Views
  • 8 replies
  • 0 Likes

Resolved! DHCP Server netmask. How to define?

Working with the built-in DHCP server on a PA200. Running PanOS 5.0.4Eth1/3 has the address of 172.168.1.1/16I have devices with static IPS in the 172.168.1.0/24 range.I'd like to have the clients in the 172.168.2.0/24 range so I'll need the netmask to be 255.255.0.0, however, there's no way to set that (that I can see) on the PAN.Setting the DH...

Nathan.S by • L3 Networker
  • 9813 Views
  • 11 replies
  • 0 Likes

Resolved! Mac OS X Keychain asks for password on every connect

We have Machine Certificates on our Mac OS X Lion clients. When the portal accesses the system keychain to verify the certificates, it prompts the users twice to allow this action.Is this expected behavior? How do we get it to stop asking for permission to access the machine certificate every time a client connects to portal?

VPN Tunnel Management

I would love to see an easy way to enable and disable ipsec tunnels and / or individual proxy ID's within the ipsec tunnel in order to force the tunnel to renegotiate via the GUI interface. Why does such a basic function not exist on the PA in the gui?-Dan

PA installs - the missing details

Hello all,since I'm just getting to grips with the support processes here apologies if I've missed a nice handy guide anywhere about this. My various questions don't seem to be covered in the Tech Notes though.I'm installing some Palo Altos in to an existing network with multiple security elements. I'm missing some of the critical configuratio...

Security policy rule to allow users to download from certain URL's?

Just implemented a 3020 and have many Engineers looking to download EXE, ZIPs and ftp to sites all over the place. I am looking to allow them to use these services to certain URLs only. i have tried to create a custom URL list and File Transfer group but the problem i am having is created a rule that allows access to certain sites but not allo...

gkauno by • L1 Bithead
  • 6076 Views
  • 5 replies
  • 0 Likes

Do I Understand Profile Exceptions?

Hi,Created a Vulnerability Protection profile.Noticed that I was seeing a lot of "Microsoft Windows Registry Read Attempt" entries in the threat log. These appear to be benign. So I edited the profile, clicked the exceptions tab and checked the "enabled" checkbox for this vulnerability. I assumed this meant that this vulnerability would now be i...

charger by • L2 Linker
  • 6578 Views
  • 3 replies
  • 0 Likes
  • 24393 Posts
  • 123 Subscriptions
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