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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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DHCP not working for Apple mac (AirPort)?

I have an issue where some Mac-clients gets "private address" when they try to reconnect to wifi and PA-2020 is DHCP server. A "show dhcp server lease all" shows "offered" for the client, but the client is not receiving the lease.I'm running 4.1.10Any ideas?

ARP Proxy

hello,i'm searching for information about the arp proxy functionality.We are using the 2020 series and i would like to read something about it.Is there anything?Thank you!Regards - axel

axel5le by • Not applicable
  • 5309 Views
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GlobalProtect user mapping not working

Hello.We're having problems with user mapping for GlobalProtect users.In this case there are 2 users connected to PA device, yet mapping isn't working for either of them: (IPs and names deleted from output)astec@fw1(active)> show global-protect-gateway current-userGlobalProtect Gateway: vpn.xyz.si (2 users)Tunnel Name : vpn.xyz.si-N ...

santonic by • L6 Presenter
  • 3778 Views
  • 1 replies
  • 0 Likes

Resolved! User ID agent issues, one user logs off, another user "logs in" a gets the previous users ip address", times out eventually

3 questions:Why does the Agent (and PAN) not get updated when a new user logs in?What is the purpose of the “Enable user Identification Timeout” and the corresponding “User Identification Timeout (min.)” in the Agent? What will be the result if we disable this setting altogether? We do not use NetBIOS or WMI probing at this time.User Identificat...

tstores by • Not applicable
  • 5096 Views
  • 2 replies
  • 0 Likes

Resolved! Web Server .js files not loading to outside clients

Our WebMaster is working on implementing some .js files on our WebServer. He has a few specific .js files loaded onto our Web Servers.They load up with no problems internally (Our PA allows ALL traffic from internal to our DMZ, Internal and External traffic both flow through an A10 Load Balancer to our two physical servers).From the OUTSIDE, the...

Resolved! How to change pan-agent priority?

sw-version: 3.1.12Given the command below, how do I force server01 to be the primary pan-agent without any disruption?> show user pan-agent statisticsTimer: interval of group membership retrievalState: *:primary pan-agent to retrieve group membership---------------- --------------- ----- ------- ------------------ ------ ------ -------- -----...

etnerual by • L1 Bithead
  • 3027 Views
  • 1 replies
  • 0 Likes

Resolved! Remote site internet

Hello- Just recently migrated from an old Checkpoint to a PA-500. PA is setup in a Layer 3 configuration. So far so good with the exception of one thing. My remote location isn't able to get internet access. This remote location gets internet from my head end location as they do not have their own internet circuit. Everything for internal access...

Resolved! Vulnerability false positive uptick? 32128

All of a sudden we've started tripping 32128 Pidgin MSN Integer Overflow Vulnerability. It started yesterday morning. Most of the traffic is coming from live.com to large assortment of our internal users.I'm guessing that this is a change on Microsoft's part. Any ideas?Message was edited by: Rand Hall I added a couple of packet captures.

MCmgt by • L2 Linker
  • 11461 Views
  • 8 replies
  • 0 Likes

Wildfire subscription logs

I am setting up my lab PA-200 for Wildfire. I had a question about the monitoring logs. I understand that using the Wildfire portal, you have to configure the global settings of what meta information to send to the Wildfire servers to see that info. (URL, src-dst IP, username, etc)If you have the subscription is this information still sent? ...

ftboomer1 by • Not applicable
  • 3375 Views
  • 3 replies
  • 0 Likes

Where is PAN User Identification Agent data stored?

Hello,We currently utilize the User Identification Agent to send usernames to the PA's. However, recently, the app has been locking up. It continues to run and send information messages in the log but it does not collect usernames. I cannot monitor the service because it is still running, just not communicating. I'd like to write a script to...

Does PA have any documentation for their IPS/IDS system?

Just went throught the PA administrator 4.1 guide and there isent much regarding how to use the IPS/IDS system. I have a spare PA-200 at the shop and wanted to learn more on how to use the IPS/IDS system and Wildfire. Can someone direct me to the right direction?RW

How to track current number of SSL VPN users?

I am looking for a way to report on the number of current SSL VPN users. I would prefer a solution that let's me track this via snmp. I have looked in the MIB for 4.1 and I do not see this anywhere listed in the MIB, I am hoping that someone can point it out to me.Bonus points, does anyone know if there is a way to have the VPN portal change t...

kdebreuil by • Not applicable
  • 9811 Views
  • 1 replies
  • 0 Likes

AppID Cache and recent Security Bulletin: App-ID Cache Pollution

Hello Everyone, I was having a closer look at the APP ID cache pollution issue that was addressed in the above mentioned bulletin.It states that , "The App-ID cache is a mechanism for caching the App-ID associated with a destination IP/port pair. When enoughconsecutive connections are established to the same destination IP/port with the same App...

Resolved! Overriding Panorama Template settings

I am reading in the Admin guide on the specifics of the Panorama and creation of templates.To override device and network setting applied by a template, you simply change to the device context, or access the device directly, navigate to the desired setting and then click theOverride button. The setting will be copied to the local configuration o...

scantwell by • L4 Transporter
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  • 1 replies
  • 0 Likes
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