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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Email Server profile configuration

Is a local email server, such as Exchange, required to schedule email reports? I've tried to set up the sever profile and send test messages to a web email server with no success. If a web email server can be used what will the server profile configuration look like?

twhite by • L1 Bithead
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  • 1 replies
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Does NetConnect support WinXP 64 bit?

I see https://live.paloaltonetworks.com/docs/DOC-1409. There is no information that NetConnect can support Windows XP 64 bit. I currenty use PA-2050 with PANOS 4.0.5, NetConnect 1.3.2. What should I do next step? Thank you in advance.

MISCO by • Not applicable
  • 1956 Views
  • 1 replies
  • 0 Likes

Resolved! Would PANOS support TGC's IF-MAP protocol?

Hi,Testing some Automation environments, we would like to use IF-MAP protocol in order to set an scenario where setting a new Virtual Machine (ESX) will trigger an automatic network devices configuration task to allow traffic and security. This include firewalling.So far I've read that switching / routing is covered for most vendors, but I'm mi...

Resolved! JS/Trojan.redirector.cbl

"JS/Trojan.redirector.cbl".... is this a false positive again? Browsing onto RadisonBlu website gives me this threat which is being denied. But the website is legitimate.Hopefully it is fixed in the next update of threat.Regards,Kalyan

Resolved! URL-filtering response page URL variable

The URL returned on the filtering response page substitutes underscores ("_") for forward slashes ("/") in the URL.ie. I go to "www.blockedsite.com" it tells me "www.blockedsite.com_" is filtered. & "www.blockedsite.com/index.html" becomes "www.blockedsite.com_index.html" etcI've created a custom response page that a inludes a pre-populated...

Resolved! No Netflow on 4000 Series

I was looking into setting up Netflow exports on my 4020 and noticed that the Admin Guide states that Netflow is supported on all but the 4000 series. Can anyone shed some light as to why? Justin

forfarj by • L1 Bithead
  • 4227 Views
  • 4 replies
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Resolved! Reports time range

Hi Guys ,I don`t know if possible , but i`m creating some reports but i don`t find where i can make a report with time range , example a report between 01/03 to 26/03.It`s possible ?How can i do that ?Best Regards.Thiago Lima.

Thiago by • L3 Networker
  • 3023 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect with VeriSign Certificates.

Hello,Can someone please let me know which certificate’s to purchase from VeriSign for Global Protect and if there are any special methods to import them for my portal, gateway and client?Thanks

pan123 by • Not applicable
  • 3063 Views
  • 2 replies
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WMI polling failures

Is anyone experiencing WMI polling failures? We're using user id agent 3.1 with PAN OS 4.1.3 to support Kerberos and leverage our MS AD group based security rules in the PAN, but WMI polling has been incosistent. All appropriate permissions exist, but I've seen the user id wmi poll fail but when I run a WMI poll by hand using a Perl script we wr...

jasbeck by • Not applicable
  • 6802 Views
  • 4 replies
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THREAT VIRUS IS NOT DETECTED ON HTTP-PROXY

hello,I have a problem in 4.0.9 and 4.1.3 with PA4020 is not possible to detect virus in transparent mode on HTTP-PROXY application. but with L3 interface or with HTTP application they are no problem. Someone can see the same PROBLEM??

alle by • L3 Networker
  • 3039 Views
  • 3 replies
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PA 5050 Aggregate Interfaces

HiI have conffigured Aggregate Interface "ae1" in PA 5050 which is connected to the Cisco Nexus 7k Switch. Bothe the Physical interfaces(eth1/21 and eth1/22 , both TenGig Interfaces) are showing up but the aggregate interface ae1 is howing down in the GUI. I am not able to ping the nexus core switch. As per the specification sheet of PA 5000 , i...

itsecll by • L1 Bithead
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  • 7 replies
  • 0 Likes

Resolved! About PinSafe OTP for SSLVPN of PA

Hi All.Our customer who want to PinSafe OTP for SSLVPN of PA like a Nordic-Edge.I found that PA with OTP solution from community that only provided info of Nordic-Edge, RSA Secure-ID.so I want to know or get a guideline of PINSAFE OTP solution to use SSLVPN of PA.I noticed the Nordic-Edge OTP solution that check a user-id, password and OTP strin...

ttongfly by • L3 Networker
  • 4031 Views
  • 3 replies
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Resolved! TMG 2010 ipsec vpn

Hello,I'm trying to set up a site to site vpn with TMG 2010 (SP2) on the other point and is failing at phase 2.The systems logs in PA-500 shows 'Invalid ID information (18)'. This is subnet mismatch between the two end points but I am sure that it's correct as i have doublechecked everything.In remote networks of TMG I enter 192.168.1.0 - 192.16...

cskodras by • Not applicable
  • 4663 Views
  • 3 replies
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Resolved! Help to create rules for PAPERCUT (Printing program) for Wireless users on a Separate VLAN

Hi There,I have got a program "Papercut" installed on my Fileserver1. The program listens on port 9191. ISP has created a sub-domain which routes all traffic using http://papercut.xxx.com to an external IP address of 213.1.215.4.Shortcut to "Papercut" on our internal network is http://fileserver01:9191. I want to implement a rule for the Wire...

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