General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by Community Team Member
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Resolved! Decrypt Gmail messages

Hello All, Newby question here, is it possible to decrypt Gmail messages and actually see what a client sent via gmail? Some times there are investigations where we need to find out if an email was sent out from someone internally. We only receive the email that was shared or spammed to corporate users. If this is possible can you please sh...

palmanza by L0 Member
  • 3380 Views
  • 1 replies
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Nessus scan of FW2 failed - credentials were no provided for detected PAN-OS WebUI service

When performing a NESSUS scan of FW1, errors return: Remote host was not identified as a known device or operating system and the execution of "uname -a" failed. NESSUS returned the following error: Enter old password: This NESSUS scan works on three other FWs successfully Plugin: ssh_get_info.nasl (#12634) Plugin: no_local_checks_credenti...

Resolved! Query for routing table

Hello, everyone. One query. In Palo Alto Firewalls, what is the correct command in the CLI, to "validate" if I have or don't have a route, to reach a particular destination? The correct command is "show routing route" or "show routing fib" ??? What is the command that can help me to know if my Firewall has a route to a particular destination? Th...

Matlu_NN by L2 Linker
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  • 16 replies
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Resolved! Reports not working multi-vsys PAN-OS 11.0.2

Hi, There's a multi-vsys PA-460 with 10.0.2 and it has been noticed that since upgrade specific report is not generating - it is blank when received in e-mail daily. To be more specific, message: There is no DAILY-SUMMARY-REPORT summary report on Tuesday, Oct 31 I've noticed some known issues for 11.0 regarding SaaS reports, but that specific ...

nikoo by L3 Networker
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Dual ISP Ipsec/BGP tunnels to Azure

Has anyone created ISP failover for tunnels to Azure gateway? We have PA440 devices with two ISPs configured. Local networks are switched with path monitoring if ISP1 goes down. We want the same for the IPSec tunnel to Azure. From Azure documentation it seems that BGP failover can be used with different AS, with lower path having higher pri...

mdsgn1 by L1 Bithead
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Palo Alto SNMP OIDs for Memory RAM use and Internal Storage use

Hello good afternoon community, please support, I need to monitor some information via SNMP, among them the RAM Memory and Internal Storage ( internal HDD ) of the Palo Alto Networks firewall. Currently I already have the SNMP OIDs for Management Plane CPU and Data Plane, I already have them. The ones I am missing are exactly: -RAM Memory-In...

Metgatz by L4 Transporter
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  • 3 replies
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Resolved! PAN-OS Certificate Expiration on Dec 31 2023

Hello, we have this error message when launching palo alto: "Urgent Action required: PAN-OS Certificate Expiration on Dec 31 2023. For details, refer to the following Customer Advisory: https://live.paloaltonetworks.com/t5/customer-advisories/emergency-update-required-pan-os-root-and-default-certificate/" When I click on the url, a page is d...

Panorama to VM Firewall

Hi Team, Is it mandatory to configure the Management Interface on firewall if we plan to manage the firewalls via Panorama? I am trying to setup connection from the firewall to manage it over the Panorama but unable to get the connection. Even TAC was saying it is necessary to have Mgmt interface if we manage it over Panorama. But in Service Pol...

Resolved! Gateway FQDNs Equivalent in Panorama managed SASE solution

Hi All, I need to add additional gateways for Global Protect users in different locations. After adding how to check the newly added Gateway FQDNs in the Panorama managed Prisma SASE? Because i need those FQDNs to be added in Azure as Identity Provider URL for MFA. But i dont see that option in Panorama. But if it is managed directly from sase p...

PA 440 MGMT Interface and Regular Interface

Good afternoon all, I am very new to this field and I wanted to acquire some knowledge or perhaps a better explaination. Looking at all of these videos online I think some basic fundamentals are missing in terms of real world scenarios; and not so much made up topologies. SO, I am looking at my home network as a real world example. The PA...

Secondary IP and DHCP

Greetings,Say we have an interface that is configred the following way:e1/2.240Tag: 240IPv4 Address (two addresses on the interface):-10.10.100.1/24-192.168.100.1/24Now, if that interface is configured as a DHCP relay, which network is it going to send in the relay request?

mrsold by Not applicable
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  • 9 replies
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PA 850

hello we have deployed a HA 850 series cluster we have users complaining about problems with: voice quality on MS Teams screen freezes video & audio out of sync Q is there a configuration I should use to optimise the MS Teams network performance ? Q are there any logs /packet captures I should run to try and identify the issue ? thanks

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