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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4117 Views
  • 0 replies
  • 0 Likes

Panorama upload image to firewall gateways failed

Hello everyone, We use Panorama to centrally managing around 50+ firewalls, usually choose image upload function in Panorama to offload internet traffic. I found the Panorama cannot upload to "Passive" unit since PanOS 9.1 and showing "Download error: HTTP response code said error", except passive units, all "Active" unit, content updates & ...

IT-Sands by • L0 Member
  • 6419 Views
  • 5 replies
  • 0 Likes

Resolved! No "Create a Support Case Now' button visible?

I'm I missing something here, I've been clicking around looking to create a support case, and no where in the web portal can I find a 'create support case now' button, I've tried firefox and chrome, and same results are between the two. I also read the KB article "How to Open a Support Case and Verify Entitlement". I took a screenshot of the...

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MSimms by • L0 Member
  • 3033 Views
  • 2 replies
  • 0 Likes

File Blocking

Hi all, I have successfully implemented and tested file blocking on some some sites, however for mega.nz the firewall is not blocking the files. Looking at the decryption logs i suspect that there is traffic that is not being decrypted since the root status states uninspected. looking deeper into the log i believe the firewall has no certific...

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Reimagining the Future: Ignite 2022 Happening Dec. 12-15

Mark your calendars for Ignite 2022 Ignite ’22 will be held in Las Vegas from December 12-15, 2022 Call for papers! Break out your big ideas. The call for presentations opens in spring 2022. Stay tuned via the official page for Palo Alto Networks Ignite.

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jforsythe by • Community Team Member
  • 8700 Views
  • 12 replies
  • 8 Likes

Access Denied - You do not have sufficient privileges for this resource or its parent to perform this action.

When trying to access the following link I get the message ''Access DeniedYou do not have sufficient privileges for this resource or its parent to perform this action.Click your browser's Back button to continue. https://live.paloaltonetworks.com/t5/customer-resources/upcoming-applications-and-threats-content-update-8587/ta-p/506918 Anyone know ...

samanx by • L0 Member
  • 6902 Views
  • 4 replies
  • 0 Likes

Panorama days behimd on receiving logs

My panorama, based on the spyglass on the monitor tab, shows the logs from the palo altos to be received days after the palo alto recorded them. Cannot find a reason or a fix. Have tried restarting both but problem persists.

tazzvon by • L0 Member
  • 1880 Views
  • 1 replies
  • 0 Likes

Resolved! How much traffic log generate in one day?

Hello everybody,I'm new in Palo alto&Panorama and need your help. In our company, we have PA-3220 and I need to know that how much traffic generate in Paloalto in everyday, but I couldn't find it.I just found that i can see in Panorama - managed collectorr but i don't know that is a correct or not.Thank youMahsa

Mahsa.Eb by • L0 Member
  • 3357 Views
  • 1 replies
  • 0 Likes

Resolved! Is it possible to use wildcard certificate as forward trust certificate?

I have a wildcard certificate that already works for global protect portal and gateway.I would like to make this trusted certificate to be used for SSL decryption (forward-proxy mode) but I can't make any of those certificate to be Forward Trust Certificate because the checkbox is greyed out.So, is it possible to use wildcard certificate as forw...

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nugroho by • L1 Bithead
  • 9770 Views
  • 6 replies
  • 0 Likes

RDP Freeze Fix - GlobalProtect

Hello, We struggled with the RDP freezing issue with GlobalProtect for a long time. The initial "fix" was to disable UDP for RDP in the registry. This fixed the issue for many users but also slowed down the RDP performance. We thought the issue was with GlobalProtect but after troubleshooting with Palo Alto we were able to see that at some po...

Certificate

Hi Team, I have four DC and each DC has HA PA firewall. I have generate CSR from one DC firewall. After i received a sign in certificate from the one i Generate CSR. will that certificate be used in different DC firewall. Its a GP certificate.

Resolved! Dynamically update Microsoft Office URLs and IPs

Does anyone have any suggestions to dynamically update Microsoft Office 365 (including Sharepoint and Teams) URLs and IPs? Having to update a list of IPs and URLs is impractical and time consuming. Microsoft keeps updating their backend infrastructure through various CDNs, and having to update this has been time-consuming and tedious. How are ot...

Benzito by • L1 Bithead
  • 13885 Views
  • 4 replies
  • 0 Likes
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