HA running configuration not sync

Hi Team

We are facing the issue with HA running config not synchronized 

>> We have restarted the both active and passive firewall management server and push the configuration by execute the cli command 'request high-availability sync-to-remote runn

Intermittent sites not loading

Having issues with palo alto pa-820. Some times when users try to load sites they just don't load. Wait some time and site usually loads. Some times it is fine, loads fast, users not getting any errors. No changes made to cause issue. Thinking it is

HA Cluster Topologies and experiences

Has anyone had some hands on experiences with the new clustering features?   I've read a bit on them, but like the post below, am struggling to make sense of the actual functionality/workability of the finer details needed for this setup as to how it

test policy match cli tool returns nothing. what does that mean?

test policy match cli tool returns nothing. what does that mean?

It should match some policy right ?

Does that mean it matches one of the default policies?

Default security rules, hit count and Apps Seen

Hi, I'm noticing a weird behaviour with default security rules "intrazone-default" and "interzone-default":

• For "intrazone-default" I can see how many apps have been seen by the rule, but if I click on the "Apps Seen" link nothing happens;
• For both "i

DNS Query Enchancement

Running PANOS-10.0.9. In GP Network>GlobalProtect>Portals

Under App -Resolve All FQDNs using DNS servers assigned to by the tunnel(Windows Only) is Yes by default.

I cant see these dns logs in Traffic logs?

Global Protect monitor

Good afternoon,

I'm trying to understand the behavior of the global protect client as it pertains to session expirations.  I'm getting a message "remove previous user" message.  I'm trying to determine what that means as I'm used to seeing the "user

SSL decryption issue with PIP

I have added the URL to the exception list with no luck. Any suggestions?

C:\Users\Steven Williams\AppData\Local\Programs\Python\Python38>pip install Flask-SQLAlchemy
WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=Non

Allow one Youtube Channel but block all other Youtube video

Hi ,

I have searched the available articles, I couldn't find a proper solution perhaps LIVE member could help me on this

There's online learning platform which I need to allow all videos from this site, the training videos are embedded with Youtube l

High Utilization of the configuration memory utilization on the dataplane

Hi Folks,

We have an PA-3050 firewall with 5 vsys. Today we had faced an strange issue where the installation of new App and Threat updates are being failed with the error :

Error: Error serializing profile objects failed to handle CONFIG_UPDATE_STAR

webserver service stopping

webserver service in palo alto stopping after certificate renewal and trying to access GUI. CLI is working. Tried restarting webserver service and management plane. But its stopping as soon as we try to access GUI and unable to access