server hello message dropped at firewall

We are facing currently this issue with a DC firewall. The following is the environment

EnduserPC-> DC Firewall (PAN) -> f5 Load Balancer-> Web Servers

All these days the users were able to login to the web services without any hassles. For the last 2

file saving issue through global protect

I'm facing issue at the time MS-Office files saving when global protect is connected.

Logs showing temp file (.rels ) .When we excluded temp file file blocking profile, after that its start to saving file.

But for long time we cant exclude temp file fr

GP latency with excel add-ins

Hello all

anyone faced this latency issue with excel add-ins load, it takes up to 8 minutes to load which is unacceptable from a user perspective.

the only workaround  i found for now  is to install VDIs on premises LAN for users, so they can rdp to an

How could I using Global Protect with Google Authenticator?

Greetings everyone,

Is there anyone trying Global Protect with Google Authenticator using OTP features?

In past, i tried Duo Security for Two-Factor features, that need Proxy Server to connect PA and Microsoft Active Directory with RADIUS authenticatio

VPN on palovm deployed on Azure

Hi Team,

We have palovm on azure cloud and we want to create s2s vpn between off-prem palovm which is deployed on azure and on-prem fortigate firewall. 

I tried to search document publicly but unable to find any resource. So please help me to provide

User-ID ignored user list not being respected

Hello,

We leverage a deployment software at our organization and when a computer is having software deployed or is being scanned for inventory by this software a service account does a network logon to create a temp service to run the process. This pr

Global Protect AutoConnect Issue on Corporate Network (Onsite network)

Global Protect AutoConnect from WFH but not on Corporate Network (Onsite network)

why firewall drop server hello message

network flow 

Lan Network -->Firewall A----->switch -->-Firewall B ---->Internet-------->Database server 

We are facing issue to connect database server from our lan network.

We took packet capture on Firewall A and firewall B .

When we initiate traffic

allow website with non standard port

i have to allow a specific website with non standard port , but already have policy allowed  "any" services . still the cannot open the page and incomplete app type in the traffic 

Firewall integration

Hello,

There was a question about integrating a firewall with third-party sandboxes to send files for review, such as cuckoosandbox or checkpoint, is there such an opportunity and where can I find documentation or information about similar experiences

EDL blocking URL

We have a feed for ELD in Palo Alto. We realised that we add this URL (https://unrealengine.com) this web is been blocked properly, but not "https://unrealengine.com/en-US/donwload.

For example, www.unrealengine.com. The URL part does not block the UR

URL geting block

Guys, I have been issued with one of my clients not accessing the URL after adding the URL in the URL category and keeping them the alert.

I check the URL traffic the traffic block by real estate and the website category client want is also real estat

PA-3220 | SW10.0.5 | Slow Login

Hello Dears, 

      I hope you are doing okay, I have PA-3220 with OS 10.0.5 with GlobalProtect Agent 5.2.6, i am facing a very very slow log in to GUI that takes sometimes 5 minutes to log in whether from internal or external through VPN. Any suggest