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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! How to select firewall model

We are planning to have new firewall pair at one of our branch offices. Now we need to decide which model we should buy? Could you please help to know on which parameters we should decide our approach? We also need to consider future requirements and increase in the user head counts while deciding it.

d.spider by • L2 Linker
  • 8712 Views
  • 6 replies
  • 0 Likes

Resolved! Radius - Issue Invalid Username/Password

Hi Everyone, I firstly want to thank to whomever takes their time to read this post, and provide me with some further insight. To get into it. I am attempting to configure RADIUS for Admins on my VM running 10.0.7, in which is pointing towards a Windows 2016 AD in a DMZ. I have configured a service route to point RADIUS down this route. I also h...

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Resolved! Issues with SSL Forward Proxy in Lab Environment

Hi! I've recently been trying to setup decryption on my PA-220 in a lab environment and have not been able to get it set up correctly so far. It is licensed, up-to-date, and currently running 8.1 The steps that I've taken so far are to setup a decryption policy (the settings of which are included above), generate a self-signed certificate, set ...

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benball by • L0 Member
  • 3985 Views
  • 2 replies
  • 0 Likes

Secure connection for firewall web GUI

Hello,I want to make a secure connection for the firewall GUI access. therefore I perform the below task:- I imported the wildcard certificate in the firewall and the same certificate attached in SSL/TLS profile ( This is 3rd party certificate get by DigiCert).Then the SSL/TLS profile is configured for management settings.for troubleshooting pur...

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Session Agged out in logs

Hi Team, need your support on my issue aged out and incomplet application for port 1433. However, the policy is allow. Need how to fix this.. Same subnet other two IPs working find ,But one of the IP is agged out

Resolved! PAN URL DB not getting update.

Hi Team, I have 3 firewalls in my different loctions, All 2 firewall URL Update version is up to date. Only one firewall is a lower version. Also, I identified lower version firewall having a different update server when I checked the show url-cloud-info command. lower version update cloud server is: pdx1prod.urlcloud.paloaltonetworks.comThe hi...

VishnuPS by • L3 Networker
  • 49254 Views
  • 20 replies
  • 0 Likes

Resolved! End-of-Life Date 8.0 - October 31, 2019

Hi, I found, what End-of-Life Date for PAN-OS 8.0 is October 31, 2019https://www.paloaltonetworks.com/services/support/end-of-life-announcements/end-of-life-summary We are using version 8.0.13 with active subscriptions.1. Will we receive updates (Antivirus, Threat Prevention, PAN-DB URL Filtering) after October 31. How long? Or do we urgently ne...

aaobuhov by • L2 Linker
  • 10083 Views
  • 5 replies
  • 0 Likes

Portal Page for internal authentication, with certificat download

Hello Bros' I am running into a new configuration required for my palo alto setup.Due to changes we need to make traffic decryption for unmanaged network over virtual wire setup "in/out".to decrypt this traffic we need to distribuit the certificate "self signed" regardless windows, linux, andoid, or apple ios. To accomplish this w...

Resolved! Management interface is down.

I found on my firewall that management interface is not able to communicate with LDAP server and so on. From the GUI it look everything is configured correctly but when I switched to CLI, I found that management interface is down.Link status: Runtime link speed/duplex/state: unknown/unknown/down Configured link speed/duplex/state: auto/auto/...

Henley by • L1 Bithead
  • 7344 Views
  • 5 replies
  • 0 Likes

Resolved! Cannot Access Web Server External Only Internally

Hello, I am trying to deploy a new PA850 and I am unable to access any web servers externally. I can access internally using the public IP using I believe the u-turn policy. Any help would be appreciated Thank You, MJF  

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Disable weak cipher suite in SSH

I would like to disable weak cipher suite in SSH for over 100+ Firewalls with the following commands. The firewalls are running in High-Availability (H/A) mode, version 9.1.10: configureset deviceconfig system ssh ciphers mgmt aes256-ctrset deviceconfig system ssh ciphers mgmt aes256-gcmset deviceconfig system ssh default-hostkey mgmt key-type ...

dtran by • L4 Transporter
  • 6592 Views
  • 7 replies
  • 0 Likes

User mapping not happening properly

We have recently added a user in the server list.We are able to see the user in LDAP but when it comes to firewall we are not able to see the user in security policy.When i checked the user with following commandshow user ip-user-mapping all | match user nameI am not able to find that user as well.As a trouble shooting can i restart the user map...

Resolved! Globalprotect Portal same IP w/ management interface

Hello,Before setting up globalprotect portal, I could access the management interface using the public IP externally. Once I configured globalprotect portal for VPN, the IP now directs you to globalprotect welcome login page. Which is normal, cause I remember reading that, and you can access the administrative interface with the same IP and addi...

icap by • Not applicable
  • 10726 Views
  • 5 replies
  • 0 Likes

Generated traffic logs showing weird information

I have a VM-500 panos-8.1.18. I am seeing traffic logs with below flagsSession End Reason- policy-deny (means traffic denied as per policy)Action -Allow ( how can action be allowed when traffic is denied via policy)Type- deny We also have ssl decryption enabled.

How do I set bgp auth-profile secret in XML?

<auth-profile><entry name="BGP"><secret>-AQ==9wW2MMYTyjIArw6U5IgQlTHDTnc=zwKe7XpB+qQLdlenAO8tkg==</secret></entry></auth-profile> The configuration appears to be encrypted, maybe using the master key or something. Is there anyway to set this in XML config to a *new* value using cleartext or some other encoding?

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