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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

PA 3050 Logged in user web filtering

Hi , ive got a 2 PA 3050's running well , however sometimes they seem to fail to detect the user thats currently logged in and then it follows the sert rules to allow then a "Student-level" web filtering rules whereby shopping , and social media etc ...

VICO88 by L0 Member
  • 1 replies

How PAN firewall deals with deceptive or invalid URL ?

Users in my organization received spam email with embeded link URL like http://いい中古車.com When I check URL category in PA test URL website it says "http://いい中古車.com" is not a valid URL. What are the option to block this other than adding it in Block l...

Fail over with SRV records

I know this isn't really a question for PaloAlto but I was hoping I might get some insight from the community.We are looking at acquiring a second circuit from a different ISP for a backup failover, not load balancing. I have been studying SRV record...

Bvance by L2 Linker
  • 1 replies

Problem w/ user ID

Hi Gurus, I'm trying to implement user id agentless.The LDAP & User Identification are created correctly. Below is the output:J-C.Valiere.da@PA_Ecore_Master> show user group listcn=vpn ecore employee,ou=roles,ou=global,ou=organization,dc=corp,dc=ecor...

Resolved! Customizing response page

First time doing this and I'm fairly familiar with HTML and CSS however I'm not sure how to target SubcategoriesIs there a way to target Subcategories when using a custom response page? The online documentation only mentions also do you upload the f...

Resolved! Asymetric Bandwidth On IPSEC VPNs and MPLS Tunnels

We are having unidirectional problems with our site to site circuits bandwidth. I am not sure if this is a PAN problem or a problem with the providers. It’s interesting that IPERF shows slowness to the remote site on MPLS but on IPSEC the slowness is...

BrianRa by L3 Networker
  • 7 replies

Resolved! ECMP Weighted Round Roubin

Hi, I have a case where we have to PA FWs and there is 3 connections between them,1- Two Microwave Links (Up to 100mbps)2- One DSP Link (Up to 10mbps) There is a total of 3 IPSec Tunnels and i'm using weighted round robin, however, i don't know how t...

Resolved! What to do when IPSec VPN proxy IDs are the same?

Hi folks, We have several IPSec VPN connections and luckily so far all with unique Proxy IDs.I am trying to prepare when I create a new one and has the same Proxy ID as another.I see this article and talks about creating a NAT both ways.https://live....

OMatlock by L4 Transporter
  • 5 replies


When enabling user-id where does it check against to get the information to identify the users? I have it turned on for serveral zones and it only seems to work on the VPN user-id's.

jdprovine by L4 Transporter
  • 42 replies

PAN DB URL Filtering - HA

Has anyone in an active/passive HA cluster experienced all urls logs being catergorized as 'not-resolved' after failing over to the passive box? We have had this happen multiple times now, to fix the issue we have re-download the seed database under ...

clewis1 by L2 Linker
  • 2 replies
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