General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Resolved! What is the preferred way to monitor vmware view environments for User-ID?

How are others monitoring their Vmware view / horizon environments for user-id?I see there is a terminal services agent you can use, (looks like you can only install on windows and citrix) but I haven't found specifics on actually monitoring the vmware view environment/and what permissions that account would need in vmware. Can anyone point me i...

Sec101 by L4 Transporter
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  • 4 replies
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Resolved! Log Collector question

Please explain: Panorama must be running the same (or later) software release as Log Collectors but must have the same or an earlier content release version:Software release version—If your Panorama management server is not already running the same or a later software release than the release to which you intend to update Log Collectors, then yo...

Resolved! Encyrption domains / proxy ID

Hi, I am new to setting up VPN tunnels from Palo Alto to a 3rd party firewall and I'm unsure how to setup the proxy IDs for the tunnel config. On the local side I have 9 x /32 addresses and on the remote side there are 7 x /25 subnet addresses. Do I need to setup a proxy ID for each individual transaction between local and remote subnets? That w...

NTP sync to server 0.pool.ntp.org failed

Hello all, we run an upgrade on our Panorama to 9.0.7.Since a few days, I'm receiving this warning: NTP sync to server SERVER failed, authentication type none Same message for primary and secondary NTP server.I switched from internal to external NTP server. Same error. I already checked: CLI NTP status command user@PAN> show ntp NTP state: ...

Trying to install Global Protect VPN client

Hello All..I am trying to install the GlobalProtect VPN client on a Windows 10 box and am having difficulties.The machine already has the Cisco AnyConnect client on it.The install seems to complete OK, but when I try to connect with the client it never connects. In the log I see: (T21360) 08/21/17 10:55:32:387 Error( 51): Driver is not install...

sparker by L0 Member
  • 6107 Views
  • 4 replies
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Panorama upgrade failing 9.0.5 to 9.0.8

I am getting below message at around 70% OperationSoftware Install StatusCompleted ResultFailed DetailsFailed to install 9.0.8 with the following errors.SW version is 9.0.8Installing [content ] into partition "pancfg"Nothing to install into /mnt/swm/pancfg/...Installing [maint ] into partition "maint"Nothing to install into /mnt/swm/maint/...Ma...

raji_toor by L4 Transporter
  • 3366 Views
  • 2 replies
  • 0 Likes

Globalprotect, unable to connect

Hi, I am not a techy person but I have to install Globalprotect in order to work from home, the error I'm getting is: Connection failed: No network connectivity. Please verify your network connection and try again. I'm not sure what the problem is. Please HELP.

Juliette by L2 Linker
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Resolved! RECOMMENDED NUMBER OF USERS

Good Morning ColleaguesI hope you are doing good . May i know the recommended number of simultaneous users for the below configuration:Firewall Throughput: 5 GbpsThreat Prevention Throughput: 3 GbpsIPSec VPN Throughput: 3 GbpsNew sessions per second: 50,000Maximum sessions: 1,000,000Thx in advanceBest Regards

Resolved! Shared Gateway cannot able to mange from Panoroma GUI

Hello Community,I have Panorama M-500 that managed cluster of PA-5000 with some Virtual System, I use one Device Group for one VSYS.Now I need to configure the Shared Gateway.It seems that I can manage the NAT Policy related to the Shared Group only into CLI of Panorama and not from Panorama GUICould you confirm me I cannot managed it via Panorama?

Unable to reboot Panorama

An old contractor setup our Panorama and I just tried to update the software. It says I do not have permission to reboot Panorama. I am a superuser. How do I give myself permission to reboot Panorama?

Resolved! Unsupported Cloud Type For Remediation

Given the Prisma Cloud SaaS, I am trying to create my 1st custom policy to detect and remediate overly permissive SecurityGroupIngress rules in AWS cloud.My RQL below is valid and returns a half-dozen or so results...event where cloud.type = 'aws' AND cloud.account.group = 'Test' AND operation IN ('AuthorizeSecurityGroupIngress') AND json.rule =...

TommyHunt by L3 Networker
  • 3890 Views
  • 1 replies
  • 0 Likes

Resolved! SLR Report - Get stats-dumb

Hello @all,I would like to get a stats-dumb file which will be later used to generate an SLR report.Since the timeframe (1 Week) via the PA GUI is not long enough for us, I use CLI with the following command to generate the file: tftp export stats-dump start-time equal 2018/12/01@10:00:00 end-time equal 2018/12/31@10:00:00 to 10.164.15.27 !info:...

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husetech by L2 Linker
  • 10451 Views
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High CPU Usage causing dropped packets..can't find what is causing it

ACC isn't really telling me all that much except for a couple of end hosts with a fair amount of sessions so I blocked those but still doesn't seem to have helped whatsoever. I tried restarting the data plane as well to no avail. Can someone help me figure out what is going on here? Resource monitoring sampling data (per second): CPU load s...

drewdown by L4 Transporter
  • 6058 Views
  • 4 replies
  • 0 Likes

GlobalProtect dns dynamic updates

We deny DNS outbound except for domain controllers. I noticed a lot of denied DNS entries on the firewalls for users coming through globalprotect. Looking at the packet captures, the traffic is destined to the domain name's public name server ip address. The payload are "dynamic updates SOA <domain name>" This is a DNS split-brain envi...

MikeC by L3 Networker
  • 8206 Views
  • 7 replies
  • 0 Likes
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