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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Workaround for GPC-9415 Issue ID

Hi Team, Just want to know whether is there any workaround for the mentioned GPC issue ID. Issue ID : GPC-9415 (For the GUI version of the GlobalProtect app for Linux, SAML authentication with Microsoft Azure does not work on Ubuntu 1804 or greater versions.)Note: Below this Ubuntu version it works. On Firewall GP Agent activated version : 5.0.6...

SahulH by • L3 Networker
  • 3310 Views
  • 1 replies
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Resolved! how to create policy and how to identify which ports are being used on PAN

Hi Guys, I am new to Palo Alto. I recently joined the firm and they are using any any as policy for internal to Public, Internal to WAN zone. My tasks is to identify the ports which are being used and apply the ACL. My question to experts is how to find out which ports are being used and how should I apply this ACL on PAN. I have little idea tha...

shafi021 by • L2 Linker
  • 9929 Views
  • 5 replies
  • 0 Likes

Panorama not receiving logs after rebuilding with new OVA

We had to rebuild Panorama from new OVA file. It is on version 9.0.8 and running on vmware.Firewalls are all in-sync This is the disk status on panoramaadm-rajrupindertoor@Panoramanv1> show system disk-spaceFilesystem Size Used Avail Use% Mounted on/dev/root 8.0G 3.4G 4.3G 45% /none 7.9G 68K 7.9G 1% /dev/dev/sda5 24G 9.3G 14G 41% /opt/pancfg...

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raji_toor by • L4 Transporter
  • 3456 Views
  • 2 replies
  • 0 Likes

Problem renewing ssl certificates with global protect portal

Hi all,I have the following problem. We have an ssl certificate (public ca) and this renews end of this month. We use ssl.domain.xx as gateway. Since we have to renew our certificate I ordered Networksolutions certificate and installed this within the certificates 'device/certificates' with the complete chain, according the normal procedure. Roo...

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Resolved! What is the preferred way to monitor vmware view environments for User-ID?

How are others monitoring their Vmware view / horizon environments for user-id?I see there is a terminal services agent you can use, (looks like you can only install on windows and citrix) but I haven't found specifics on actually monitoring the vmware view environment/and what permissions that account would need in vmware. Can anyone point me i...

Sec101 by • L4 Transporter
  • 9407 Views
  • 4 replies
  • 0 Likes

Resolved! Log Collector question

Please explain: Panorama must be running the same (or later) software release as Log Collectors but must have the same or an earlier content release version:Software release version—If your Panorama management server is not already running the same or a later software release than the release to which you intend to update Log Collectors, then yo...

Resolved! Encyrption domains / proxy ID

Hi, I am new to setting up VPN tunnels from Palo Alto to a 3rd party firewall and I'm unsure how to setup the proxy IDs for the tunnel config. On the local side I have 9 x /32 addresses and on the remote side there are 7 x /25 subnet addresses. Do I need to setup a proxy ID for each individual transaction between local and remote subnets? That w...

NTP sync to server 0.pool.ntp.org failed

Hello all, we run an upgrade on our Panorama to 9.0.7.Since a few days, I'm receiving this warning: NTP sync to server SERVER failed, authentication type none Same message for primary and secondary NTP server.I switched from internal to external NTP server. Same error. I already checked: CLI NTP status command user@PAN> show ntp NTP state: ...

Trying to install Global Protect VPN client

Hello All..I am trying to install the GlobalProtect VPN client on a Windows 10 box and am having difficulties.The machine already has the Cisco AnyConnect client on it.The install seems to complete OK, but when I try to connect with the client it never connects. In the log I see: (T21360) 08/21/17 10:55:32:387 Error( 51): Driver is not install...

sparker by • L0 Member
  • 6164 Views
  • 4 replies
  • 0 Likes

Panorama upgrade failing 9.0.5 to 9.0.8

I am getting below message at around 70% OperationSoftware Install StatusCompleted ResultFailed DetailsFailed to install 9.0.8 with the following errors.SW version is 9.0.8Installing [content ] into partition "pancfg"Nothing to install into /mnt/swm/pancfg/...Installing [maint ] into partition "maint"Nothing to install into /mnt/swm/maint/...Ma...

raji_toor by • L4 Transporter
  • 3381 Views
  • 2 replies
  • 0 Likes

Globalprotect, unable to connect

Hi, I am not a techy person but I have to install Globalprotect in order to work from home, the error I'm getting is: Connection failed: No network connectivity. Please verify your network connection and try again. I'm not sure what the problem is. Please HELP.

Juliette by • L2 Linker
  • 37704 Views
  • 26 replies
  • 0 Likes

Resolved! RECOMMENDED NUMBER OF USERS

Good Morning ColleaguesI hope you are doing good . May i know the recommended number of simultaneous users for the below configuration:Firewall Throughput: 5 GbpsThreat Prevention Throughput: 3 GbpsIPSec VPN Throughput: 3 GbpsNew sessions per second: 50,000Maximum sessions: 1,000,000Thx in advanceBest Regards

Resolved! Shared Gateway cannot able to mange from Panoroma GUI

Hello Community,I have Panorama M-500 that managed cluster of PA-5000 with some Virtual System, I use one Device Group for one VSYS.Now I need to configure the Shared Gateway.It seems that I can manage the NAT Policy related to the Shared Group only into CLI of Panorama and not from Panorama GUICould you confirm me I cannot managed it via Panorama?

Unable to reboot Panorama

An old contractor setup our Panorama and I just tried to update the software. It says I do not have permission to reboot Panorama. I am a superuser. How do I give myself permission to reboot Panorama?

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