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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! GP portal not accessable

Dear All, I am trying to access the GP portal but getting an error, site not reachable. I have performed some troubleshooting and took packet capture between the client and the portal address and found TCP handshake is not complete. below is the screenshot. has anyone give me suggestion on this.

Jafar_Hussain_0-1585659001242.png

IP sec tunnel alert in PRTG tool.

Hi team, If One of the Ipsec Tunnel goes down i must get that alert in PRTG monitoring tool....I have created snmp trap and log setting according to the alert from system logs, Prtg tool is able to get that traps.But customer requires a OID for this...I need a OID to get that trigger in PRTG if one of the tunnel goes down.Please HELP.

PAN-DB seed download PAN-OS version 9.0

Hi there,I have strange problem whereaccording to this article https://docs.paloaltonetworks.com/pan-os/9-0/pan-os-admin/url-filtering/troubleshoot-url-filtering/problems-activating-pan-db.htmlor / and this articlehttps://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClQvCAK I should be able to ssh to my PAN-OS 9.0.x and exec...

Single authentication policy across multiple vsys?

All, I amtesting authentication policy for a certain project and was able to test it successfully with basic configuration. I am looking at a config where a single authentication policy could work across multiple vsys. Scenario, Firewall with multi-zone, one of the zones with web-server to intercept and redirect to the captive portal (with MFA)....

Panorama Template Push issue

Hi All, I have an issue with a Template push to device issue. I have added some routes in the BGP import section and have committed to Panorama without issue. When I push to device I run into a couple of separate issues which is causing me problems. When I push to devices using the force template values I get issues concerning HA and this error:...

a.jones by • L3 Networker
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  • 2 replies
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Resolved! GP login without asking credentials

Hi Team My firewall PAN os is 8.1.9 and GP version is 5.0.5.Issue : Whenever I try to disconnect and connect the GP, its connected without asking credentials. If i manually give sign out from GP then only its asking for login credentials to connect GP. My requirement is Whenever I try to connect GP it should ask Login credentials and then conne...

Resolved! Loosing USER-ID

Our AD based USER-ID seems to keep loosing the IP/USER association. We only have a few rules which work some of the time and then fail with a blank user. What's the best solution to get it 100%??? Rob

Resolved! No way to reach the linux GlobalProtect client download

I try to install GlobalProtect on my ubuntu linux, according to my workplace request.I went here. The instructions there say I need to go to the support site here, select "updates" and "Software Updates".However, there is no "Updates" section in the support site.I found an old version of the .deb package in some site, but it was CLI only.Where i...

YotamB by • L0 Member
  • 5514 Views
  • 4 replies
  • 0 Likes

unknown port 137 from GP users to Public IPs

I have GP users whose logs show multiple attempts to public IPs on port 137. I have checked this KB https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClLfCAK and made sure user-id is not enabled on Internet interface but I have it enabled on GP interface.Image above shows the NBNS pcap captured on firewall.Anyone experien...

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SSL Decrypt on Virtual Wire deployment Certificate Issue (Chrome)

I have my PA-200 on virtual wire mode with Captive Portal using SSL Decrypt for all users with Self Signed Certificate.When the users try to navigate on crhrome browser to internet they receive NET::ERR_CERT_COMMON_NAME_INVALID that doesn't permit to bypass for go to untrust site. When i manually enter a site that support http or another certifi...

WhatsApp Image 2020-03-25 at 19.20.07.jpeg
WhatsApp Image 2020-03-25 at 19.43.51.jpeg
RPerez11 by • L0 Member
  • 4005 Views
  • 1 replies
  • 0 Likes

MacOS connection errors while using GlobalProtect VPN client 5.0.8-4

Hi folks, So i'm having pretty bad vpn problems while working from home. It's been happening for a while, but now that I'm working remotely every day, it's become unbearable. I hope someone can assist. This is how it goes: I connect to my work vpn and after some time (maybe 10-15min, sometimes longer and sometimes shorter), requests to remote sy...

ClintP by • L1 Bithead
  • 7102 Views
  • 4 replies
  • 0 Likes

Login with globalprotect before windows login

Is it not possible in some way to launch the client from the Windows login screen, create a tunnel with the users credentials, and THEN log in to Windows? Or is the only way going the machine certificate route?

gyrodude by • L0 Member
  • 5231 Views
  • 3 replies
  • 0 Likes

Certificate Renewal issue

When i renew the self signed certificate i got the error. i have restart the management plane but issue still same.I have all renew from CLI but issue still same. Please suggest me

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