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General Topics

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Happening in June: The Complete Zero Trust Network Security Event

Greetings everyone, Don't miss Palo Alto Networks' Complete Zero Trust Network Security event coming up in June. This event will cover the following points related to the newly unveiled Zero Trust Network Security: Secure access to the right applicat...

jdelio by Community Team Member
  • 1 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

Resolved! Search syntax for object management

Hello community I have tried to look this up in the help, but could not come up with anything useful. Therefore I thought I'd might give it a try here. I have to delete an bunch ob objects at the same time. So instead of typing one IP address and the...

TiborNad by L1 Bithead
  • 3 replies

GUI Authentication via LDAP

Hi, i have followed the procedure to configure and it works as long as in the authentication profile the allow list is set to "all". The user is present in the administrators list, and i can login using my domain user password. Problem is, i want tha...

myrdin by L2 Linker
  • 2 replies

Unnown-TCP application "commvault"

Hi Guys, I hope you guys can help with classifying unknown traffic. I have read many forums for this topic none of which answer my specific question. I understand that should create a custom app if your application bespoke and it is unlikely that an ...

Third Party Remote Access VPN

Is there an official list of supported third-party VPN clients for remote access? Specifically is any version of the Windows native VPN client officially supported? Thank you,

What's going on with 7.1.4-h2 OS?

Hi, I think something not right with behavior changes on the release 7.1 with application defaults. Now my firewall blocking Sophos clients from communicating with my remote Sophos servers Sophos uses standard ports but look the firewall cannot catch...


Resolved! Failed to establish SSL connection to Panorama Server

I upgraded a PA200 from 7.0.5 to 7.1.3 on friday.After the upgrade, the box show a MGT CPU load average on >80% and is not able to connect to Panorama anymore. The box is rebooted twice adter upgrade to try to fix this. Anyone know a fix?

LSVPN Tunnel Lifetime

We have 1 LSVPN Tunnel that is disconnecitng everyday and reconnecting daily at same time. Is there a parameter I can adjust to make the tunnel active 24x7? Thanks

Resolved! New to Palo Alto device

I am a new technology coordinator in a school that has a Palo Alto device. I am new to these devices. The support contract (right term?) was up in 2014, and I would like to figure out how to get firmware (Pan-OS?) updates on the device. It is a PA-20...

Resolved! Handling Google Mail (

So our organization makes use of Google's cloud services as our email provider and it's a nightmare trying to control on the PA's as they don't accept wildcard's for IP's nor FQDN's. Challenge here is Google seems to send emails (SMTP) to every **ble...

PeterT by L2 Linker
  • 11 replies

OS 7.1 blocking telnet over SSL

We have in-house software that uses secure-telnet port 992 and that has been blocked after the 7.1.4-h2 upgrade. I've created a rule to pass the traffic to the destenation address with any application any service but never help, the logs said reset b...

Resolved! User-ID and internet access

Hello, If a user uses the PC at home (not behind the Palos) to access the Internet then hibernates their PC, then comes to work and connects to the network (behind the Palos) and un-hibernates, they can no longer access the Internet until the PC re-a...

Farzana by L4 Transporter
  • 2 replies