General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

...

Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

...

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

...

Resolved! 2 different portal configs on a single GP portal

Hello,

I currently have external contractors using on-demand globalprotect to remotely connect into the network. I have a new request to enable handful of internal users to access a specific server on mobile phones remotely.

if bought a GP gateway lic

...

Source User Information from Syslog push to PA

Hi we use Aerohive AP and from there i get syslogs at my Kiwi Syslog Server. Like this one:

ah_auth: add new RT sta: MAC=xxxxxxxx, IP=10.100.100.20, hostname=xxxxx, username=xxxxxx on wifi0.7

And now i need this information in the PA because there i on

...

Resolved! NAT order in PA

Hi Experts,

Can someone please assist on the NAT order considers in PA firewalls. Is it considered from top-down architecture or Twice NAT (NAT'ing both source and dest) takes precedence over source or dest NAT.

Thanks

Srinivasan

HD queries

Hi community,

Which partitions are used to store the PAN-OS files?

fw> show system disk-space

Can unused PAN-OS files be removed from the CLI?

Is there a KB available with information on how these partitions work, and what they are used for?

Is th

...

Resolved! SSL Forward Proxy Edge Browser problems

Hello,

We have a problem at one of our new locations with the Edge Browser when using SSL Forward Proxy (PA-220).

The problem is as following: When we activate the SSL Forward Proxy, the Edge browser takes very long and sometimes even disconnects when

...

Got error while booting : NEW DISK CONFIGURATION REQUIRED

I had try to factory reset, but it keep showing warning : NEW DISK CONFIGURATION REQUIRED, then rebooting.

------------ NEW DISK CONFIGURATION REQUIRED ------------

Please wait while the new disk(s) are setup.

The system will reboot automatically when

...

Configure carrier data feed without dedicated router?

We are opening a new branch office and recieved notice that the carrier will not be providing a router and that it was our responsibility to perform the WAN to LAN routing.

The carrier provided a layer 3 WAN block and a Customer Useable block containi

...

Network Activity "Report Error"

Hi all,

I am new to the community and I was interested in learning more about Palo Alto.

I wanted to ask about a Palo Alto 5250, PAN-OS 8.1.3 In the ACC section, tab "Network Activity" I do not receive information Only one "Report Error" message ap

...