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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4118 Views
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URL filtering issue

Good day,I have such kind of issue after PAN update to 9 version.Here are 5 allow categories, pre-defined categories (low-risk, medium-risk, high-risk and newly-registered-domains), which I want to make alert. But after change, all of categories became allow.Have any of you faced this kind of situation?Thanks in advance.

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SSL version logging

Is it possible to log the version of ssl/tls being used for decrypted sessions (inbound ssl inspection in particular)? I know we can control what versions are used in the decryption profile but is there any way to identify the specific ssl versions being used in sessions without doing a full pcap? We were looking for a way to do this in mass.

mpochan by • L0 Member
  • 3732 Views
  • 1 replies
  • 0 Likes

EDL HTTP response code said error

Hello Community,I have posted this question before, and was told that it is a server error, I have replaced the server but with the same error, so I thought I would post it again, could it be somthing wrong with the server configuration, or could it be a bug.I am facing an issue where the External Dynamic List shows an error when tested by cli c...

Need suggestion for 2 x internet data line network design

The office has 2 internet data line. Each of them has a fix public IP address. Device is a PA-820.I want to separate the utilization of the data line as below. 1. Office area/staff primary use 1st data line. If this line down then auto change to use 2nd data line. When 1st data line resume. Auto change back.2. Guest area always use 2nd data line...

jeremylo by • L3 Networker
  • 4448 Views
  • 5 replies
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Resolved! Suspended HA partner becomes active

We are in the process of setting up HA between two PA-5050 running PANOS 6.1.14. After configuring everything and testing failover in our main data center we performed "Suspend local device" on the passive node and shut it down to move it to our secondary site. After it was moved there and powered on we started to connect the various interfaces....

Resolved! Why Destination NAT has no option for Bi Directional?

Need to understand when we do destination nat why there is no option for bidirectional ? For destination nat the return traffic comes without bi directional option not available due to the PA being stateful and matchingthe session?

MP18 by • Cyber Elite
  • 3206 Views
  • 2 replies
  • 0 Likes

Resolved! O365 sub-applications

Currently, our palo alto only detects the following O365 applications*ms-office365*outlook-web-online*sharepoint-online*ms-office365-base*ms-teams*ms-lync-online Do we need to enable SSL decryption so that it can detect other sub-applications? (ms-downloading, ms-uploading, ms-posting, etc.)

blocking yahoo.com advertisements

So yahoo.com has some new, annoying advertisements that are behind/beside the web content. Our PA-3060 with PanOS 8.1.4 is not blocking these AD's. Anyone have advice on getting these blocked? yahoo ad

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Jwaayers by • L0 Member
  • 2901 Views
  • 1 replies
  • 0 Likes

Resolved! Update Path for User ID Agent

I need to update our User ID Agent from 7.0.0-23 to 8.1.7-5 or 9.0.1-5. Do I need to follow an upgrade path or can I just go directly to the version needed for the User ID Agent? Thanks in advance.

Resolved! SSL inspection with Java applications

I have found that Java appears to use it's own certificate store which is causing me grief. Work around is to install our root CA within the Java control panel but this is not efficient for a large organization. Has anyone found a way to push root CA's to Java through GPO's or make Java use the Windows certificate store using GPO's? We have a ...

DIRTT by • L2 Linker
  • 7280 Views
  • 3 replies
  • 0 Likes

extending vlan

Hi, I have two pa device , if . Both are in two differnet site . and I want to access the device in vlan10 from one site to another . How can i do that . vlan 10 ----fw1 --------------fw2---vlan 10 Thanks

simsim by • L4 Transporter
  • 10677 Views
  • 13 replies
  • 0 Likes

Static route path monitoring

Hi All, We have PA-820 models with Active-Passive configuration. I have configured the static route path monitoring based on this guideline - https://docs.paloaltonetworks.com/pan-os/8-0/pan-os-admin/networking/static-routes/static-route-removal-based-on-path-monitoring.html Just would like to know, would there any impact in removing the stat...

ChiragP by • L2 Linker
  • 6281 Views
  • 2 replies
  • 0 Likes

Problem with SIP traffic

Hello there! I have a problem with SIP traffic for VoIP. It is a HA cluster that has experienced that problem with the SIP traffic for phone calls. For a number of hours, SIP calls could not be made or received. Mismatches with the config between active and passive firewalls were found. Could that have been the cause for the problem with SIP tra...

URL Filtering Clarification

I have been wrestling with many people regarding URL filtering specified within the "Service/URL Category" tab of a security rule. First off I don't have a URL license. Let me continue... I have created a security rule that allows traffic to a URL (e.g. *.google.com). I create a custom URL Category and specified both *.google.com and google.c...

ScottF by • L1 Bithead
  • 3241 Views
  • 1 replies
  • 0 Likes

Faulty Device - Config Wipeout

Hi Experts, We want to remove the configuration from the failure firewall before shipping faulty device back to PA. Since firewall isn’t booting up, we’d not be able to do “Factory Reset” to wipe out old config. We need to delete old configs. Can someone please assist

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