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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Ensuring a Safe and Secure Community: How You Can Help

 

Dear LIVEcommunity Members,

 

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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jforsythe by • Community Team Member
  • 333 Views
  • 0 replies
  • 2 Likes

Resolved! internal routing being blocked

I'm having an issues with some internal routing I have two virtual router that have statics routes for an internal phone network on a different router in my trusted zone I can ping from computers in my lan but when i try and access any websites or ma

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kclarke6 by • L1 Bithead
  • 4203 Views
  • 7 replies
  • 0 Likes

Panorama - dynamic updates not working

Software Version 8.0.9

Application Version 8024-474 

 

Panorama VM is not receiving dynamic updates. I have checked traffic is allowed and also license is not expired.

On manual check it is getting this error.

 

 

Also tried updating by directly uploading t

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raji_toor by • L4 Transporter
  • 4178 Views
  • 4 replies
  • 0 Likes

Bug fix

Do I have to go to 7.1.7 to fix this bug, since it is addressed as the fix for this bug or will a newer version fix it like 7.1.18 or 7.1.19 still fix it even if it is not listed in the list of fixes? You would think that the newer version more even

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jdprovine by • L4 Transporter
  • 3763 Views
  • 10 replies
  • 0 Likes

Resolved! SSL decryption troubleshooting - decrypt-cert-validation

I have been working with SSL decryption over 4 month on testing team.

 

Most of the traffic is OK but I see some of the traffic are being Aged-Out and some and decrypt-cert-validation as the session end reason.

 

Tried to do packet capture without seeing

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2018-09-26 14_56_41-rcv (2).pcap.jpg
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SShnap by • L3 Networker
  • 27281 Views
  • 5 replies
  • 0 Likes

Resolved! QoS and SSL decryption questions.

Seems some of our customers are trying to slow down youtube, facebook etc. without SSL decryption.

 

The confusing part is in the logs these show up as youtube-base, facebook-base etc but only sometimes and then other times they show up as SSL.

 

So is u

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1Gbps support for PA-500

Hello, 

 

We decided to upgrade our internet line to 1Gbps from current 100Mbps and now we are using PA-500.

 

As PA-500's Threat prevention throughput is 100Mbps, does it mean we only have 100Mbps（transmission speed） even the PA-500's interface capacity

...

qd_056 by • L2 Linker
  • 2881 Views
  • 3 replies
  • 0 Likes

Problem with MS Exchange 2016

hello

we have EXCHANGE server at TRUST zone.When we try to make SSL inbound inspection to this server active sync does not work and even when we try to open OWA via browser we get an error

 ERR_SSL_VERSION_OR_CIPHER_MISMATCH
 

Is there any idea where can

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Radmin_85 by • L4 Transporter
  • 4095 Views
  • 4 replies
  • 1 Likes

Resolved! Replacing office 365 from XML and RSS with Restful API

Hi all, 

 

In view of the changes Microsoft is going to make in future as describe in the following link, would the current miner for O365 still works?

 

https://support.office.com/en-gb/article/managing-office-365-endpoints-99cab9d4-ef59-4207-9f2b-3

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chtoh82 by • L2 Linker
  • 15785 Views
  • 12 replies
  • 1 Likes

Yahoo Mail Client

We recently started experiencing a problem with Yahoo app on Android devices or the Yahoo client from receiving email through our PA's.  Has anyone experienced a similar problem?

 

Thanks in advance.

Raimson by • L0 Member
  • 2232 Views
  • 3 replies
  • 0 Likes

Resolved! routing problems between wans and lan

I recently inherited a Palo Alto PA-3020 in a place i've been working and I'm wondering if anyone would be able to help me out on a config error i've been having I'm trying to get a setup like in the visio diagram below but there seems to be some rou

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kclarke6 by • L1 Bithead
  • 3391 Views
  • 5 replies
  • 0 Likes

Resolved! app-id changed for mssql-db-base

We just noticed that what used to show up as mssql-db-base is now showing as mssql-db-unencrypted. Yep, this is internet stuff that we know is not encrypted so that makes sense and the first thing I did was check to see if there wasn an app-id update

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2018-09-26 15_29_15-a little digging - Message (HTML).png
hshawn by • L4 Transporter
  • 11280 Views
  • 1 replies
  • 0 Likes

Aerohive Log / User IDs / Device Mac

Hello,

 

we have some Aerohive WiFi access points and they are managed with the HiveManager.
Now when a user logs on to a WLAN SSID with his hive user and then surfs, you only see the internal IP of the access point in the Paloalto Log. If several users

...

Teamviewer is not blocking

Hi,

 

I have PA-820 with fully updated signatures, I have blocked Teamviewer via security policy. PA is recognising the application and traffic log showing that teamviewer connection is blocked but on host machine teamviewer is running and outbound / i

...

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