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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Issue with setting QoS egress value with API

For scripting purpose I need to be able to set egress-max values in QoS with the API.First I created a QoS profile, TRUST-QOS, and set the egress-max to 20In powershell, I have the following: $paURL = "https://" + $PAIP + "//api/?key=" + $apiKey + "&type=config&action=set&xpath=/config/devices/entry[@name='localhost.localdomain'...

Global Protect on Chrome OS forget and reset portal.

I keep having to click forget on the chromebook globalprotect client and re add the portal to get it to connect to the VPN on the PA firewall. This happens daily to many of the Chrome OS devices.Also the + button to add a second portal does not work.We are running Chrome OS version 68.0.3440.118 (Official Build) (64-bit)HP Chrome Book also happe...

DNAdmin by • L1 Bithead
  • 4423 Views
  • 5 replies
  • 0 Likes

Resolved! internal routing being blocked

I'm having an issues with some internal routing I have two virtual router that have statics routes for an internal phone network on a different router in my trusted zone I can ping from computers in my lan but when i try and access any websites or management tools it doesn't work if I add a persistent route on the desktops it start to work but w...

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kclarke6 by • L1 Bithead
  • 5878 Views
  • 7 replies
  • 0 Likes

Panorama - dynamic updates not working

Software Version 8.0.9Application Version 8024-474 Panorama VM is not receiving dynamic updates. I have checked traffic is allowed and also license is not expired.On manual check it is getting this error. Also tried updating by directly uploading the file. Apps+Threats file uploaded but gave error below. Apps file uploaded and it was able to g...

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raji_toor by • L4 Transporter
  • 5257 Views
  • 4 replies
  • 0 Likes

Bug fix

Do I have to go to 7.1.7 to fix this bug, since it is addressed as the fix for this bug or will a newer version fix it like 7.1.18 or 7.1.19 still fix it even if it is not listed in the list of fixes? You would think that the newer version more even if it not listed.

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jdprovine by • L4 Transporter
  • 5794 Views
  • 10 replies
  • 0 Likes

Resolved! SSL decryption troubleshooting - decrypt-cert-validation

I have been working with SSL decryption over 4 month on testing team. Most of the traffic is OK but I see some of the traffic are being Aged-Out and some and decrypt-cert-validation as the session end reason. Tried to do packet capture without seeing the reason it being blocked. The end user receive the error: "There is an issue with the SSL ce...

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SShnap by • L3 Networker
  • 39231 Views
  • 5 replies
  • 0 Likes

Resolved! QoS and SSL decryption questions.

Seems some of our customers are trying to slow down youtube, facebook etc. without SSL decryption. The confusing part is in the logs these show up as youtube-base, facebook-base etc but only sometimes and then other times they show up as SSL. So is using the QoS feature pointless without performing SSL decryption first? Ref:https://live.paloalto...

1Gbps support for PA-500

Hello, We decided to upgrade our internet line to 1Gbps from current 100Mbps and now we are using PA-500. As PA-500's Threat prevention throughput is 100Mbps, does it mean we only have 100Mbps（transmission speed） even the PA-500's interface capacity is 1000Mbps？ ThanksQu Dong

qd_056 by • L2 Linker
  • 3936 Views
  • 3 replies
  • 0 Likes

Authentication via LDAP server not sending complete DN name

Hi Team, I have configured LDAP server profile and confirmed the condition of reading group via Group mapping it works. When I try to test the LDAP username through authentication profile it succeed upto LDAP authentication but after it is sending DN name only with domain name and my user get failed to authenticate. What else I need to check. ...

Problem with MS Exchange 2016

hellowe have EXCHANGE server at TRUST zone.When we try to make SSL inbound inspection to this server active sync does not work and even when we try to open OWA via browser we get an error ERR_SSL_VERSION_OR_CIPHER_MISMATCH Is there any idea where can be the problem?

Radmin_85 by • L4 Transporter
  • 5090 Views
  • 4 replies
  • 1 Likes

Resolved! Replacing office 365 from XML and RSS with Restful API

Hi all, In view of the changes Microsoft is going to make in future as describe in the following link, would the current miner for O365 still works? https://support.office.com/en-gb/article/managing-office-365-endpoints-99cab9d4-ef59-4207-9f2b-3728eb46bf9a?ui=en-US&rs=en-GB&ad=GB#ID0EADAAA=4._Web_service&ID0EACAAA=4._Web_service

chtoh82 by • L2 Linker
  • 18955 Views
  • 12 replies
  • 1 Likes

Yahoo Mail Client

We recently started experiencing a problem with Yahoo app on Android devices or the Yahoo client from receiving email through our PA's. Has anyone experienced a similar problem? Thanks in advance.

Raimson by • L0 Member
  • 3009 Views
  • 3 replies
  • 0 Likes

Resolved! routing problems between wans and lan

I recently inherited a Palo Alto PA-3020 in a place i've been working and I'm wondering if anyone would be able to help me out on a config error i've been having I'm trying to get a setup like in the visio diagram below but there seems to be some routing issues. I will send a redacted config to anyone who responds. I would be looking for basical...

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kclarke6 by • L1 Bithead
  • 4877 Views
  • 5 replies
  • 0 Likes

Resolved! app-id changed for mssql-db-base

We just noticed that what used to show up as mssql-db-base is now showing as mssql-db-unencrypted. Yep, this is internet stuff that we know is not encrypted so that makes sense and the first thing I did was check to see if there wasn an app-id update that may introduce this change but I do not see anything that would impact that. Has anyone else...

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hshawn by • L4 Transporter
  • 16215 Views
  • 1 replies
  • 0 Likes
  • 24416 Posts
  • 125 Subscriptions
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