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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Logs in GUI are blank

We noticed that the log view in the gui for the nodes, indicators, etc no longer populate anything. The node view does show indicators being added and removed, so we know they are pulling in data, the logs just don't show anything. Any idea where we can start to troubleshoot. ver 9.44

feeeds by • L1 Bithead
  • 5575 Views
  • 4 replies
  • 0 Likes

Output Node Disables

using the minemeld.ft.redis.RedisSet prototype for output and 'state' is started but the output is disabled. on the configuration tab the output says 'enabled' however still not working. I have the URL in the Palo Alto and it connects successfully to the url but not populating the PA.

jsamide by • L2 Linker
  • 4053 Views
  • 1 replies
  • 0 Likes

Ethernet Port down has Severity as "Informational" in System Logs

Hi All,We had an incident with one of our clients where the one of the Ethernet port on Palo Alto went down and the log severity which was reflected on PA was "informational", whereas client want this to be in a severe level like "high" or "critical" Please let us know if the severity level can be changed to critical for link down on Palo Alto....

Resolved! Create EDL, first line invalid

Hi, trying to create an dynamic IP-List (EDL) including two subnets:10.0.1.0/2410.0.2.0/24The firewall downloads the list but displays the following error "Valid entries(1) lines skipped(1)" and when I display the list only 10.0.2.0/24 shows up. If I add an comment at the very top of the list it all works. Can anyone explain why?#My list10.0.1.0...

iMac Pro with Intel Xeon chip Doesn't work with GlobalProtect 3.1.1-27

Hi, Been using Global Protect for almost 4 years now. Worked fine on the windows laptop they gave me. When I returned as a contractor, I use my macbook pro - absolutely no issues. Going for more power and multiple virtual machines, I purchased the recently released iMacPro. 8 cores, Xeon chip. Same OS 10.13.3. I downloaded GlobalProtect as ...

Lost all MGT-server functionality after upgrade

After upgrading a PA200 to version 8.0.8, firewall comes back up but I seem to have lost all management-server functionality on the box. I am unable to commit changes, unable to download updates or software, unable to revert and unable to access the Palo's GUI. Access to SSH still works somehow.Ran some debugs when trying to commit...a portion o...

Bocsa by • L3 Networker
  • 6234 Views
  • 4 replies
  • 0 Likes

Resolved! Best methodology for Portals.

Hi does any one any documentation for the portal where can we use same portal for global protect and User-ID or documentation fro best methodology for the setup.

kpotru by • L1 Bithead
  • 2868 Views
  • 2 replies
  • 0 Likes

Soltra Edge Feed to Minemeld Question

Hello, I am having some trouble pulling a feed from a Soltra Edge (NH-ISAC) into a local minemeld instance and I am not entirely sure how to go about troubleshooting it since the visibile errors with the minemeld console are a unfamiliar to me. Based on what I've read on the minemeld docs and another forum post asking a similiar question I...

Resolved! Android GlobalProtect 4.1 Crash

PAN released GlobalProtect 4.1 to the Play Store. Problem is, using this version, any Android clients crash immediately upon contacting the portal. Latest reviews of the App on the Play Store suggest we're not the only ones having the issue. Portal/Gateway is on 8.0.7. Any known issues with configs and known workarounds? Currently having hel...

TimBaker by • L1 Bithead
  • 3113 Views
  • 1 replies
  • 0 Likes

Resolved! Panorama Managed Devices Health

Hi, I dont have any data to display in this new feature at panos 8.1 I have one panorama M100 and two PA5050 and two PA3020 all in 8.1 off course i see de fw at summary perfect. I have been searching, but I did not find any recommendations for the configuration, I did not find any list of hardware supported, theoretically I should go out alone....

egistau by • L1 Bithead
  • 8341 Views
  • 8 replies
  • 0 Likes

Resolved! Problem configuring rules for our mail server using anti spam cloud service

HiI think I<m not on the right track and search documentation to help. i tried to replicate the logic from my olf checkpoint fw. I guess it is not a good idea. Please HELP! My configuration is the following (no real IP addresses)Mail Private Server in a trusted zone (Servers-Zone) PRV-MAIL-SERVER 10.10.5..3 on Interface1/3The Public Address P...

MichelD by • L1 Bithead
  • 7273 Views
  • 6 replies
  • 0 Likes

I cant delete or repair this program............Help!!!!!

The Global Protect Agent on my computer does not work correctly. I have tried un-installing the program but it wont allow me. It keeps failing and advising: The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance. If I try to repair the...

seanlewi by • L0 Member
  • 2710 Views
  • 2 replies
  • 0 Likes

Domain whitelist appears to be case sensitive, is it?

I created a domain whitelist called wlDomains, a node based on stdlib.listDomainGeneric and added the whitelist to my domain aggregator. I then added the indicator "aol.com" (lowercase, without the quotes). When I checked the feed for the output node though, it still listed "AOL.COM". I had to add an all uppercase entry to wlDomains in order...

Documentation

My background is in Cisco, Juniper, and Ubiquiti Networks. I just purchased my first PA firewall and I'm looking forward to becoming an active participant in the community. I just wanted to give kudos to the PA team on their documentation. I'm looking at the PAN-OS 8 document and I can't believe how well thought out and laid out the document ...

whowe82 by • L0 Member
  • 2181 Views
  • 1 replies
  • 1 Likes
  • 24429 Posts
  • 125 Subscriptions
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