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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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PA-5020 factory defaults

Hello! I have 2 PA-5020 with 5.0 software and want to upgrade them to 8.0. One way to do this is to follow upgrade procedure. Configuration is very simple and can be deleted. Is it possible to upload 8.0 software using GUI, boot firewall in maintenance mode and reset it to factory defaults using 8.0? Or is is possible to use FTP in maintenance m...

mkopcic by • L2 Linker
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MTU Packet counter increases during packet capture

Hi Doing some analysis and whilst doing a packet capture I notice that flow_fwd_mtu_exceeded starts increasing rapidly. Any ideas? ThanksDavidshow counter global filter packet-filter yes flow_fwd_l3_ttl_zero 15996 0 drop flow forward Packets dropped: IP TTL reaches zeroflow_fwd_l3_noarp ...

OCSP responder question

When you generate a certificate for your login page on the Palo Alto and it is signed by a self signed CA... if you created an OCSP reponder should that responder be added to the certificate when you create that certificate for the Palo Alto login page? Thanks Andy

Resolved! Debug question (Debugs turned on)

Let's say different techs have applied debug commands in the past. Eg: Someone two weeks ago set the debug user-id on debug comand. Now he/she forgot to set the "debug user-id off" Is there a comand to see which debugs are turned on? Thanks. Luis

lestrada by • L0 Member
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Resolved! Activate a new GlobalProtect Client?

Hello folks, Another first for me this week. Before we upgrade our PANOS, I wanted to activate a new GlobalProtect client first. It says here that it will download new client when users connect. Is that true? Will it download and install (upgrade) on the client automatically?I was thinking it would just be made available on the Portal for down...

GPUpdate.jpg
OMatlock by • L4 Transporter
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  • 8 replies
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Looking for advise, MFA or additional step for access to a server over RDP

I'm trying to add additional protection for users accessing resources on an isolated network. Is there any way that I can utilize our Palo Alto's to accomplish this scenario? We do use global protect and user-id mapping already, but as an example I would like John while on his laptop\pc that whenever he access lets call it ServerA over RDP that ...

zthiel by • L2 Linker
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Design suggestions

We are trying to implement SSL offload using proxy gor our hosted websites, so they can be inspected by firewalls. Management currently is more alligned to SSL offload by proxy rather than decryption by FW and it is working the way below. But with the cenario below they are also concerned about the password being revealed after SSL offload. How ...

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raji_toor by • L4 Transporter
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Resolved! Multi hop DHCP relay

Hi So I want to get my VOIP phones to dhcp to the vPBX. Phone are on a vlan in the office vPBX is in the DC so vlan for phone -> PA -> vlan -> arista switch -> vlan -> PA (clustered A/A) -> vlan -> vPBX So I can setup DHCP relay on the first PA and I can set the DHCP server as being the ip of the vPBX, and I believe as it wi...

Exclude threat from alerting on IPS

How can I effectivly remove alerts for specific threats on our IPS tap? There are some that we are aware are actualy trivial and can't be fixed but cause a lot of alerts. Is simply adding it as an Exception on the Vulnerability Profile enough? I tried this and did get a number of alerts afterwards. Cheers Rob

Allow all shorteners

Good morning, Is it possible to allow all shorteners (bit.ly, goo.gl...). But only shorteners. There isnt any category for this.. Regards.

MineMeld not loading after installation

After succesfol installation of MineMeld in a Debian9, by using this article: https://github.com/PaloAltoNetworks/minemeld-ansible When accessing to HTTPS://IP_Address it stays forever loading (showing the loading "M"). I can't see any error in the logs, services are fine. Any ideas?

MarcelST by • L3 Networker
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Virus/spware download blocked but no threat logs

Hi When users are accessing internal portal then they are getting "Virus/spware download blocked" on browser with file name (althrough they are not accessing this file) but there is no virus/spyware logs in threat monitor tab. Any pointers how to fix this?

nbar

Hi,What is the NBAR equivalents in pa- qos or how does it works in PA Thanks

simsim by • L4 Transporter
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  • 8 replies
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Resolved! After Factory Reset Cannot connect to management server

Hi,after i make a Factory Reset via Maintenance Mode with this HowTo -> https://live.paloaltonetworks.com/t5/Management-Articles/How-to-SSH-into-Maintenance-Mode/ta-p/59635 i cant connect via "www" to the management. My new IP is default 192.168.1.1 and i can ping it. when connect via ssh i login with admin:admin then i see the message "Syste...

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