Troubleshoot sending iCloud email

I have just installed a PA 3020 and it's great. I'm still pretty new to the device though and need some help troubleshooting iCloud email. I can receive iCloud email on all devices. I can send iCloud email from a browser. But I can't send email from

Internet Edge Placement

Hi all,

We are in the process of re-designing our network topology and I have a question regarding the placement of our Internet firewall:

- place the PA firewall directly on the Internet (with default gateway pointing directly to the ISP's gateway)

-

Upgrade to 5.0.11 = High Amount of Global Protect Failed Auths

We upgraded one of our 5020's from 4.1.13 to 5.0.11 about 2 weeks ago.  Ever since then, we have been seeing an unusually high number of failed auths from Global Protect.  Has anyone else experienced this?

The attached graph was made in Excel.  I used

Shared Policy Zone Check

The Shared Policy option in Panorama is most useful, however I have found an issue with it which I think could be resolved in one of two ways, what I need to know is do either of these two ways exist?

Scenario

When using the Panorama Shared Policy to p

Causing change in ARP Table Entry (PAN-OS 5.0.8)

Hello Everyone,

   One of our Application Support Teams were trying to move from using servers being an ACE to servers behind a NetScaler last night... as part of the ensuing situation I was asked to check and if necessary clear the ARP Table on the P

What are the subscription licenses happened if the hardware license is expired?

Dear all,

As the title, for an example, I had a box and it's hardware license (as 'Premium Partner Support" license) is expired now, but the "Threat Prevention" or "Wildfire" license are available, what the box will be?

- We can also update the signatu

known and UNknown BUGS

Hi All,

Have You any information about known and unknown (if it possible of cos'      ) bugs that not published at the time?

Alex

TCPDUMP shows syslog traffic going to a specific destination - How to figure out what is sending it there?

I am hoping this is an "easy" question that I am just missing having been on calls since 4:24 am this morning :smileyconfused:

I have used tcpdump to confirm that one of our PAN firewalls are sending syslog traffic to a specific destination (w.x.y.z)

What does "Count" column mean in the "User Activity Report"?

What specifically does "Count" column mean in the "User Activity Report" ?

If the the number in the "sessions" column reads 4.8k, specifically what does that mean in a user activity report?

See the example below.

Application           App Category      

Response Pages Usable Parameters

Hey

does someone have the full list of the parameters i can insert into a custom response page?

or i can only use the ones that are shown in the default response pages

for example if i want to insert the IP address of the client into the response page f

After deploying PaloAlto in VWire mode the router getting hanged,..

Hi All,

After deploying PaloAlto in VWire mode the router getting hanged,.. again after rebooting the router again works fine for hours and again gets hanged (Router have 1G interface).

We have set the negotiation to "Auto" in both PaloAlto and router.

how to limit file size downloading and uploading

dears,

good day , i tried to limit downloading and uploading based on file size by using reqex but i failed , i don`t know what is the right regex to use ( body.size or stringto numbers)..

i wanna to make a limitation rule to limit downloading or uploa

Internal updater server

I have searched but can´t find any information if it´s possible to have your own "updates.paloaltonetworks.com"? We have an isolated PA fw which we want to update (firmware, threat db ...) is it possible set up your own update server who can get upda