General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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There are sessions from captive-portal zone to captive-portal zone on session browser.

Hello,

My customer is installing video conference hardware.

The video and voice traffics are normal from internal to external (internet). This mean is Internal user call external user.

But Internal user doesn't see external user video when external use

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Query concerning attaching a wifi AP to a PA firewall

Hi,

I wonder if somebody can help me with a query I have. We plan to setup a PA firewall (200) at one of our remote sites. We want to give them the ability to have guest wifi access throught the PA. Is it possible to connect an AP directly to t

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Resolved! What is Pre rules and Post rules in Panorama?

Hi All,

What is Pre rules and Post rules in Panorama? what is the use of these rules?

Regards,

Gururaj

Resolved! Is it possible for PaloAlto to read the client IP address or User name from HTTP header (when using proxy server)?

Hi All,

In our network scenario we have the Bluecoat proxy before PaloAlto, as all the users are authenticated to proxy ( in which we have user based policies) we are able to see only proxy IP address in logs and because of this we are not able to do

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PA-500 - Replacement is not acting the same as old one

Here is our scenario.....please keep in mind I'm not a network person

We have two PA-500s. They used to be in HA but we had taken one out for a different purpose early last year so we were running in stand alone.

The PA-500 worked great but we started

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Search for hosts/IPs across entire PA environment

What is the most effective method for searching for usage of a hostname or IP address across our entire PA environment?

The goal is to be able to identify and delete objects and rules that have been created in our firewalls that correspond to hosts/IP

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DNS proxy and strange system logs entries

Hi

I'm using dns proxy from two weeks. Today I observed strange entries in logs:

my configurqation is simple:

Could someone help me to undestrand what is going on?

Regards

Slawek

Resolved! SNMP - partial monitoring (monitoring restricted)

Hi,

I would like to know if it is possible to create an SNMP community and restrict access so it can monitor ONLY ONE interface of the firewall Palo Alto. Should not be able to monitor eg CPU utilization and memory firewall.

tks,

Paulo Aun