General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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SSL Decryption

Hi All, I have an issue with SSL decryption and using the inbuilt CA. What appears to happen is that various parts of SSL websites don't trust the CA on the palo alto and as a consequence sites do not load fully and report various certificate issues.

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Resolved! Ubuntu and PA-200 DHCP

I'm having a problem with mostly Ubuntu users not being able to resolve DNS. I say mostly because there is at least one Windows user having the same problem. None of the Mac workstations are having the same problem and the majority of the Windows mac

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Global Protect - How does patch matching work?

Can someone please detail how a HIP profile for missing patches works? I have tried every combination possible and I always get the same result.

My Criteria is as follows:

Patching is Enabled Yes is Installed Checked

Severity - Greater than 2 (Which me

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Antivirus DB not showing up on inactive HA node

Hi,

I have a pair of PA-500 in an active/passive cluster. The Dashboard says that all content is matching between the nodes. However, if I go into Device->Dynamic Update on the secondary node, there is no Antivirus in there. I can only see it on the p

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Resolved! Policy Based Forwarding - Enforce Symmetric Return

Hi,

I am planning a firewall migration right now and trying to solve the problem that traffic comes in through two different interfaces during the migration (Internet through old firewall, Internet through new firewall). I was looking at policy based

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Port Forwarding Without NAT

So, I have a very interesting network. I have a media server that is on a separate VLAN. There is no way for me to statically configure the client(s) with a static IP (they just search for the server). It uses tcp/32400. Basically, my host will s

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Resolved! NAT exclude

Hi,

is it possible to make exceptions/exclusions for a NAT rule? Think of this scenario:

small PA-200 setup
only one external/public IP address
that IP address is used for a lot of incoming NAT
the NAT rule basically forwards everything from the external

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Best practice for demo PAN in Tap mode

Hi,

I have to demo PAN in 3 Legs firewall compose Internet, DMZ and Internal zones. so I have some question regarding to this.

1. What mode on mirror I should config on the firewall, TX or RX or TX and RX ?

2. Should I configure virtual system for each

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Report creating Question

Hi,

I'm quite new to PAN firewalls, and I find the ACC page to be very informative and can usually find all the info I need from there.

However, I've just had the IT manager request (and omg hes not a happy camper at me) a report of the usage of our in

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Monitoring site-to-site IPsec tunnel bandwidth via SNMP?

Do the tunnel interfaces that get created as part of building a Site-to-Site IPSec tunnel show up via SNMP interface polling? That would be awesome if we could monitor tunnel bandwidth by walking the device and monitoring the ifInOctets and ifOutOcte

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Resolved! User-ID Management Setting

In the device management settings there is now a "User-ID" checkbox. I have looked at the administrators guide but it doesn't mention it, presumably because it is fairly new.

What does this actually control, because the user-id agent on the box works

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Global Protect Architecture

Guys ,

Need some guidance here . One of our client with an MPLS network wants to build a GP network . They are looking at buying a portal for a PA 5050 and have GP gateway licenses for each local box . The issue is the local boxes wre on different net

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Resolved! Debug Flow Basic in PAN-OS 5.0.4 (PA 2050)

I have been having problems with running Debug Flow Basic since upgrading from PAN-OS version 4.1.6 to 5.0.4.

I am using the following commands to setup my debug:

debug dataplane packet-diag set log feature flow basic

debug dataplane packet-diag set cap

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Resolved! I don't know how to set zone protection

Hi~

I have a question,,

We know that,,,

Paloalto appliance is not primary dos soultion

so one support some dos feature (TCP Flood, UDP Flood, ICMP 0 Packet someting like that etc,,)

I had poc from customer site

I set zone protection between Tap Zone and Ta

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Resolved! DHCPv6 relay - "interface is not on"?

Hi.

I'm trying to configure DHCPv6 relay for a few interfaces. One of the interfaces works perfectly, but three others doesn't work at all.

On the interface where the relay is working I can see the traffic flow in the traffic log, but on the interfaces

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Discussions

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource