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New Product mention feature

Hey everyone, We just enabled a feature on the LIVEcommunity that allows for products to be linked inside of discussions or articles.. this helps cross link information throughout the site, especially useful if you are looking for specific informatio...

jdelio by Community Team Member
  • 0 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

Resolved! Multiple categories in Brightcloud

I've come across a few websites, when I run the URL in Brightcloud, can contain anywhere from 2 to 5 categories.When a URL has multiple categories in Brightcloud, which one does Palo Alto Networks choose?Here is a good (coffee...

Deploying SSL decryption with Public CA

I am trying to figure out how to deploy SSL decryption. I have it working in a test environment using an in house CA and by importing the cert. into my browser. As we have Firefox users and can't export the Trusted Root CA with a GPO, I am looking fo...

IPSec Tunnel to Windows Server

I have learned, PAN will only build route based and not policy based IPSec tunnels.We need encrypted communication between several Windows Server 2008 systems in the outback and a lot of them in the central office. Till now, we build a site-to-site V...

mhuels by L3 Networker
  • 8 replies

User Identification Agent

Hi,I have a question concerning the User Identification Agent.Yesterday we had a problem with wrong user identification. The problem is solved in the meanwhile but it would be nice for me to understand how the agent works.To solve the wrong identific...

Virus: use of the packet capture

Hi, I wanted to know what you usually do when you see a Virus detected on the PA. How do you check that it is not a false positive? Do you use the packet capture in the case of a virus? Does the name/id of the Virus help you to find more details on t...

Dynamic update sych in HA environment

We have a pair of 4050s in a HA configuration. I was wondering if there was anyone that has a best practice or advice on setting up the Dynamic update synch. We are looking for the best way to keep the environment up to date through dynamic update wh...

CMAGGAR by L1 Bithead
  • 3 replies

Why are new units shipped so out-of-date?

We have purchased eight units (2020s and 4020s) in the past two months and they all shipped with PANOS v3.1.4, no updates of any kind, and an incorrect setting for the URL filering (surfcontrol vs. brightcloud) which requires a full reboot to fix. It...

KGC by L3 Networker
  • 2 replies

LDAP Authentication questions

Hi everyone,when I configure LDAP for authentication,then I'm getting the groups in the distinguished name (dn) format.I can choose them in policies and in the authentication profile.Now my questions,is the pan-agent then needed for policy authentica...

indevis by L2 Linker
  • 4 replies

How to disable threatID for defined IP addresses

Hello!I would like to disable one threatID for specific sources/destinations (e.g. when source or destination is file sharing server), but I would like to enable it for all other users and/or addresses. Is it possible to do that?Thank you and best re...

mkopcic by L2 Linker
  • 1 replies

How to handle if control link/data link failure in HA

Hi All,I would like to know if our environment using 2 x PAN and formed HA. The control link and data link connected to switches as our office over 3 floors in the same building. If the switch failure, how did the PAN response? Will they are not able...

johnnyw by Not applicable
  • 3 replies

Resolved! blocking files based on size ..

hi,i was looking for a way on how to block files based on size like to block files which is greator than 3mb for exmaple.i thought it could be created in custom vulnerability but i cant find.. so is it possible ?

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