General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by Community Team Member
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Resolved! GlobalProtect Client Startup

After installing the Global Protect Client on our Windows 7 laptops, every time our users start their machines once they login to our network on the LAN the Global Protect Client pops up and wants to connect. Is there a way to supress that popup when the computer starts?

Resolved! VPN SSL traffic

We have a SSL VPN setup through the Global Protect Gateway. The SSL-VPN tunnel is in its own zone and I have an any - any rule for this zone to my trusted zone. I am able to pass traffic to one interface in a trusted zone but I am not able to pass traffic to another interface in the trusted zone. What am I missing?

God by Not applicable
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  • 9 replies
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SSL Inbound decryption woes

Hi there,we just configured our first SSL Inbound decryption, but we have some trouble and need help troubleshooting it. Very simple setup:Webserver in DMZ zoneFirewall policy: from:untrust to:dmz; src:any; dst:webserver; app:ssl,web-browsing; service:service-http(s); action:allowDecryption policy: from:untrust to:dmz; src:any; dst:webserver; ac...

Loss of connectivity when trasfering log to syslog server

Hello Everybody!Our PAN firewallls send their log to a central syslog server; in case there is a gap in the connectivity (e.g. satellite link down) what happens to the corresponding log entries?Shall the remote firewall store them till the connection is available again and then send them to the central server?Thanks and Regards

Bucche by L2 Linker
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Resolved! Vulnerability Protection Threat level

I have been trying to figure out if there is away to adjust the Threat level of an event under the Vulnerability Protect.For Example I have set certain vulnerabilities to drop packages but I want to change the threat of it so its no longer a high threat. Does anyone know a way to do this or is that field something you cant edit? Thanks for you t...

murphyj by L2 Linker
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  • 3 replies
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LDAP 389 Group Mapping

I am attempting to configure Global Protect to authenticate with our LDAP server. We are an all Linux shop and we are using LDAP 389, which is very similar to OpenLDAP (this is what I was told anyway, I am not much a server guy and don't manage this server). We would like just one specific group and the users assigned to that group to be allowed...

Resolved! session table

Hi,is it possible to use a PAloalto firewall not to keep sessions and works like a non stateful Access Control device.Thanks.

Resolved! Multi AD groups for Global Protect access

Hi All,I have a Global Protect access question for group. I have given access rights to a VPN user group and assigned the AD membership that almost all of our staff is a member of to it and its been working well. Now I need to add a second AD security group for our development contractors. I added the group they are all members of to the User/Us...

Resolved! non-syn vsys

Hi,is there an option to Set the vsys (not Firewall or zone) to Reject non-Syn First Packet?

Multiple NAT and Private IP Addressing - Help Needed

Hi,I'm relatively new to PA firewalls, so please forgive me if this is not explained well.I have a PA-500 with PANOS 5.0.0. Im using three interfaces at present - e1/1 - internal network, e1/2 - Internet untrust, e1/3 internet untrust (private ip 169.254.0.1/32)At present I have my rules configured and my NAT commands for my internet connection ...

logged in user are sent to captive portal

heywe have a situation the loggen in users are sent to the captive portal. event a few minutes or an hour after they have logged in to the conuter.1) when this is happaning then the ip-user mapping shows no user for the IP2) we cant simulate this behaviour3) we played arround with the ip-port mapping timeouts4) client probing is turned on and we...

minow by L4 Transporter
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  • 11 replies
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Resolved! commit is failing

unable to commit please help in troubleshootingPA version: 5.0.3thanksadmin@PA# commit force..........................Management server failed to send phase 1 to client authdCommit failed[edit]admin@PA# run tail mp-log authd.logJul 11 17:33:53 pan_authd_generate_system_log(pan_authd.c:914): CC Enabled=FalseJul 11 17:33:53 pan_get_system_cmd_outp...

minow by L4 Transporter
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  • 5 replies
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Resolved! DHCP server runs out of ip pool interface Error

We are using a PA-200 for our test network and have DHCP configured on the FW. We have test devices that generate a new MAC address everytime it reboots.. so our scope is out of address. Is there a way to clear all current IP's and start fresh?

rrau by L3 Networker
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  • 2 replies
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User-ID Agent Logging

We're thinking about enabling user-id agent and captive portal to more closely monitor and segment our user permissions. I'd like to know, however, if there is a document somewhere that details what information is captured and logged regarding username->ip address mapping through user-id agent. Does such a doc exist?

Resolved! Traffic summary databese

Hi,When there is no log related to a date range we can take a report for tht range from traffic summary but not traffic(detailed).it is normal for detailed since there is no log.So how can we take report summary for that range.Why is that ?

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