General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! PAN 4.1 server profile update interval default value on group mapping

Hi

I'm trying to configure group mapping settings of user identification. I'm confused that what is the default value of update interval on group mapping? Or should I let it blank? I can not find any information in Administrator Guide. Does anyone ki

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Resolved! URL Filter - Block one and log the rest

On a PAN with no BrightCloud license, you can still use the URL filtering "Block" and "Allow" lists. Right now I use that feature to have a "log-all" URL filtering policy where I have "*" in the block list and an action of "alert." But now I have one

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Exporting Security Policies

One of our PCI Compliances is to have a record of the firewall rules, and review them once every six months. My Director likes to have them in a Excel Spreadsheet. Since the beginning, we have went from 79 policies to just about 200 policies, and cop

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Scheduled Log Export Failure

I have Scheduled Log Export but it's failing. The system log reads "Failed exporting traffic log via ftp (last-calendar-day)".

If I run the export command via CLI, it runs successfully.

>ftp export log traffic start-time equal 2012/11/28@00:00:00 end-

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Resolved! OSPF A/P HA Config with Floating Static Routes

I am trying to understand the sample OSPF Active/Passive HA configuration outlined in Tech Note: How to Configure OSPF https://live.paloaltonetworks.com/docs/DOC-1939 . The problem I have is with the floating static routes defined on upstream and

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Resolved! Traffic log filter result abnormal with non admin account on PanOS-4.1.7-h2

Hi All,

We run PanOS 4.0.9 on PA-2050 previous, and traffic log filters results are normally. however after we upgrade PanOS to 4.1.7-h2, the traffic log filter results with non admin account are abnormally, but when we change back to admin account an

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Dynamic block lists - possible xml config corruption

We recently upgraded to 5.0 and one of the first things I wanted to try out was the dynamic block lists. I set up 4 block lists (dshield, zeus tracker, palevo tracker, spyeye tracker) and tested to make sure the URLs were accessible. I rec'd the me

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Hostname used for logon

I have a customer that is trying to use the hostname when browsing to the Palo to logon. They get to the logon page just fine, but after they enter their credentials and hit enter, the page goes to grey and just sits there. If the customer used the m

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Management is still terrible

We've been using this platform for over a year now and the interface is not great to say the least. It takes no less than 30 minutes to make the most basic change. Is anyone else feeling the pain? Our SE is useless. Please create a Java client to rem

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