Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Threat Logs: Countries with no IP

So we have 'Use X-Forwarded-For HeaderEnabled for Security Policy' enabled, and are using it policies.

The threat logs show the real Source Country but no address under X-Forwarded For IP Column. Although when exported to CSV many logs show the real

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Avaya 9611G/4610SW VPN to PA-500

Has anyone had success connecting Avaya IP phones via VPN to PA devices? I am able to complete IKE Phase 1 authentication, but fail Phase 2 due to local/remote proxy IDs not found:

'IKE phase-2 negotiation failed when processing proxy ID. cannot fin

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Resolved! IPSec VPN Setup for Avaya Phone

I am attempting to setup an IPSec VPN tunnel to connect to remote Avaya phones. I am not sure if I am doing it correctly. I've set up a new IPSec tunnel and configured it to use dynamic IP for remote peers. I am not sure if this is correct or not. It

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Palo Alto 10.2.3 VM Series FLEX - High CPU Peaks Every 10 Minutes on ESXI Hypervisor

Hello,

We are new to Palo Alto and a bit confused about the firewall behavior because it peaks every 10 minutes on the MP. There is a process on "show system resources follow" that is called "monitor" that is on 99-100 % of CPU usage. Unfortunately

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Resolved! Slow VPN performance in >ONE< direction

Hello Community,

i have a strange problem regarding VPN.

Here is my setup:

HQ:

- PA3020 vsys2 connects to a 100/100Mbit WAN. (local, stable provider)

- Public IP is configured directly on a interface of the PA

- Speedtest from local network in HQ commi

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Resolved! Where can I find an old Cortex macOS installer?

Hi community.

I need to know where I can find the installer of Cortex XDR 7.8.0.2405 for Mac because I have some devices where that old Cortex version is stuck and I can't delete it successfully. Or, if you have another method that can remove that

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More disk on panorama in esxi for logs

is this the instructions to use to get more logging space on panorama VM running in panorama mode?

https://docs.paloaltonetworks.com/panorama/9-1/panorama-admin/set-up-panorama/set-up-the-panorama-virtual-appliance/expand-log-storage-capacity-on-th

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Resolved! Retention period for traffic logs on Panorama

Hello Experts

What is the rention period for traffic logs on Panorama, I mean how many days it will keep the traffic logs from firewall. Actually I need to do the harden the security rules by looking the traffic logs.

RFC1918 addresses inbound to untrust interface

I have a pair of palos in azure, they are frontheaded by a LB. I also have a VPN gateway in the gateway subnet of the vnet where these components live. Not ideal but I am trying to connect a legacy vWAN hub to a new landing zone. I have a VPN from ol

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