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Thank You for Filling Out the LIVEcommunity Experience Survey!

If you've visited LIVEcommunity anytime recently, you've probably seen a pop-up asking for your feedback. We've deployed this survey since April 2020 for new and returning visitors alike as a way to gather feedback from our users. 


In the past six


jforsythe by Community Team Member
  • 1 replies

Resolved! Remove devices form the customer portal

Hi there,


We have several older model devices that we no longer use in production so I wanted to remove them from the customer portal. I don't see an obvious way to do this so I wanted to put the question out there. How do I/ can I even, remove devic


Jamesy by L2 Linker
  • 3 replies

INFO gave up: minemeld-engine entered FATAL state


I am using ubuntu 20.04,

Installed minemeld using docker and using minemeld on web interface.

I am getting this error and the below log:

$ sudo docker logs minemeld
*** Running /etc/rc.local...
*** Booting runit daemon...
*** Runit started as PID 8



Engine fatal error

Tried restarting rdis-server service. Fairly new to troubleshooting Minemeld. All the nodes are missing. 


2021-01-04T15:21:08 (18345)loader.load INFO: Loading minemeld_nodes:minemeld.ft.http.HttpFT
2021-01-04T15:21:08 (18345)launcher._run_chassis ER


Resolved! Zone for vpn

Hello ,


We have currently three diffent zones defined .


Zone A vlan 100. For wired users 

Zone B vlan 200 for wireless users 

Zone V tunnel/ loopback interface for Global protect users.


All the above users mentioned are corp users.


Now customer wants t


Resolved! Layer 2 MPLS pseudowire to span HA ports across sites.


I'm still learning PA and I'm planning to create a pair in HA Active/Passive mode. 

I was planning on connecting HA1A, HA1B and HA2 to a Cisco switch. Each port on a different VLAN. I was then going to trunk this traffic to a Cisco router (ASR9


Jedi_D by L2 Linker
  • 2 replies

Resolved! PA-820 Terrible throughput

Hi All,


I have a PA-820 running 10.0.3. Lately my main connection was a DSL connection that limited me to 12/1 (on a perfect day). However I finally got on to the Starlink Beta, hung the dish and started getting items setup. When I pass any traffic t


JCRUM12 by L1 Bithead
  • 3 replies

Want to use IPv6 for bi-directional nat for VC.



Want to use ipv6 for bi-directional natting only for VC. Want to know the procedure on how to configure it.


I have tried


Resolved! Croxyproxy Block

Hi Team,


We want to block croxy proxy in palo alto firewall. There is no application for this proxy to block.


We already tried blocking the category proxy avoidance but it doesnt help even after applying it after decryption ssl packets. 


We are seein


Resolved! Problem acknowledging alarms

I have an issue where I click acknowledge alarm several times, but the firewall refuses to update the status of alarms to acknowledged.  Is there some absurdly long undocumented lag?  Anyone else have a similar problem?

GlobalProtect SAML Metadata

Hi Experts,


I have configured Azure SAML SSO for GlobalProtect. When I try to export Metadata from PaloAlto FW for global-protect service, there is a mandatory section to select which virtual system. But in my case, there is no virtual system to sele


SAML metadata.PNG
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