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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by • Community Team Member
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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by • Community Team Member
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iCloud- Base App ID

Hi Team,

 

We are unable to see iCloud-uploading and iCloud-downloading Apps in our traffic logs, All the traffic identified as iCloud-base. 

 

Can someone help me on this ? 

Resolved! Global Protect for Linux

Is there support for the Global Protect client for Linux? It's not a download option when logging into the portal via https. If not, is there a way to connect using Java? Would NetConnect work?_

Resolved! Master Key issue with Panaroma managed firewall?

Ok so I may have made a mistake but I want to know the steps to recover and gain control back.

 

I changed the mastr key on Panorama and then proceeded to deploy same master key to 2 test firewalls. Both failed, one is a standalone VM, another to be

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raji_toor by • L4 Transporter
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  • 2 replies
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Mute the Music while on Hold

While waiting on hold for support, is there a way to mute the hold music? The same 35-second loop for 30+ minutes is just too much. 

Especially when you had a time slot reserved for an engineer. 

JMRLT by • L0 Member
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  • 3 replies
  • 2 Likes

Authenticated NTP, what do you use?

Hello Community,

While I already have googled and found some solutions, I would like to get input from you to see what you have used and works well. 

In a windows environment, what do you use to point your PAN's NTP configuration to an authenticated

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Change in NetFlow behavior in PAN-OS 10

Hey guys,

 

Here's another one of the issues I have run into after upgrading to PAN-OS 10.

 

Application usage statistics received by NetFlow are now displayed in Petabps / Pbytes on my NetFlow servers!

I have confirmed that my NetFlow server hasn't been

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warface by • L1 Bithead
  • 2669 Views
  • 2 replies
  • 1 Likes

Resolved! GlobalProtect user in RDP login?

Anyone know why, after installing Globalprotect, I see an empty user account with the GlobalProtect icon as an option when trying to RDP to remote desktops?  I've noticed it on every machine after installing GP... I'm hoping it is a config option tha

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GP-account.png
jsalmans by • L4 Transporter
  • 4820 Views
  • 4 replies
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I really need to be able to open up support tickets

Message boards and communities are not going be sufficient for our day to day needs.  It has become impossible to actually open a support case.  I need detailed instruction on how to open a support case that connects me with a live person.

Sbrown88 by • L0 Member
  • 1335 Views
  • 1 replies
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Resolved! Firewall Reboot with Some Critical Comments

Hi everyone,

 

Devices get restarted suddenly with critical comments. Firstly DP restarted and after that system restarted. I will share the critical comments that are from autoassistant. We faced with this issue 2 times. For the first one; TAC engin

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talhatemel_0-1660033907601.png

Resolved! Blocking DNS-over-https

Hi,

 

I plan to create security policy rules to block dns-over-https and dns-over-tls.   Is it also recommended to block dnscrypt?  

 

In regards to dns-over-https.  If the browser attempts this and fails, does it fallback to using the client's configure

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ce1028 by • L4 Transporter
  • 12694 Views
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