General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi_0-1745308399217.png
kiwi by Community Team Member
  • 1700 Views
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Telnet in PAN os

Hi Team,

 

I want to check the connectivity of particular port from one firewall interface. 

 

Like lets say i want to test connectivity to 8.8.8.8 over 443 from one of the interface. I'm aware Telnet doesn't work in PAN os.

 

I want to know it there is an

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BNSRIKAR by L1 Bithead
  • 2341 Views
  • 2 replies
  • 0 Likes

Error when commit

Hello,

 

I get this error message when I try to commit after making a change. Change is just a different IP for syslog server. ANy idea why?

palo error.png

GP on Windows 11 - client certificate issue

Our customer is having issues with GP 5.2.10-6 on Windows 11. They are using client certificates for authentication and after a while a connection fails due to no client certificate present. If we check MMC the certificate is present, valid and has p

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santonic by L6 Presenter
  • 6956 Views
  • 4 replies
  • 0 Likes

Resolved! Agentless User-ID not reading Security Log on AD

I'm pretty new to PA so there may be something obvious that I have missed.

The issue I am having is trying to get the Agentless User-ID connecting and reading Security Logs from AD. All the users are coming up as Unknown:

 

 

show user ip-user-mapping al...

stuart.l by L2 Linker
  • 5904 Views
  • 5 replies
  • 0 Likes

No Response from the support team

Are you experiencing no response from the support team? I have a critical issue where my firewall is down for more than 24 hours, call multiple times, post messages multiple times but no response and or call back for a mission critical 4 hour support

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Resolved! Tags text box not visible

I'm running PAN-OS 10.0.7 and for the past few days I've noticed the TAGS text box isn't rendering correctly in the web UI. This is a trend among other IT staff, and seems to be common to Chromium-based browsers. My primary browser is Edge 99.0.1150.

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textbox.jpg
tlpitch by L0 Member
  • 8617 Views
  • 9 replies
  • 0 Likes

Resolved! noreply mail not arriving

Hi all,

I have a collaborator that is trying to change his password, but when he clicks on "forgot password" link, the portal says the mail is delivered, but he doesn't receive any mail from the "noreply@paloaltonetworks.com".

When i do a message trace

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Guide for troubleshooting Nats security policies

Looking to see if there is a troubleshooting guide for NATS and for Security Policy rules.

 

Searching has turned up various hits here and there, but not something comprehensive as what cisco has on their site for their docs.

 

Am I just looking in the w

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Support portal login error

When I tried to log in to the support portal, getting the below error, earlier I used to login into the portal.

UnAuthorized Access
Your membership has expired or has not been approved, please contact Palo Alto Networks Support.

 

my name : Arumugasamy

em

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