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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Premium Support client but password reset links don’t work and can’t open a case

Tried calling TAC and they refuse to open a case. I can’t access support portal as the admin for my accounts so I reset my password. Links I receive by email to reset password don’t work. Other person in my org has same problem with their account. I set up this account to access live community from my phone but using Chrome on Win 10 I can’...

rburke1 by • L0 Member
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HA2 Question

If HA1 is going through switches, can HSCI still be used or should HA2 be used? The firewalls are racked next to each other.

AWS S2S VPNs not re-establishing?

Having issues with a fair amount of AWS VPN tunnels that will go down due to path or ISP issues but they don't come back up unless I manually bounce them on the PAN side. Configuration is standard with DPD set to 10/2 and using PBF monitoring the far ends of the tunnels. So I will see the tunnels go down and they show down in AWS but they DO ...

drewdown by • L4 Transporter
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  • 1 replies
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Resolved! Dual PA220 Active-Active with Active-Active Service Provider Links and GP Autofailover

Hello Family, I have a pair of PA220 in Active/Standby mode, I know datasheet of PA220 is as below: Firewall throughput (HTTP/appmix)* 545/535 Mbps Threat Prevention throughput (HTTP/appmix)† 265/320 Mbps IPsec VPN throughput‡ 550 Mbps Max sessions 64,000 New sessions per second§ 4,200 I already have a 250Mbps service provider internet lin...

Resolved! NATing down an IPsec tunnel

I've got a PA-850 with fairly typical many-to-one NAT outbound to the internet, and some IPsec tunnels. Due to one partner that I'm connecting to with IPsec using 10.0.0.0/8 on their network (don't ask), I need to NAT my 10.28.1.0/24 subnet to 172.28.1.0/24 going to/from their end. I've got a working tunnel for two other subnets (a 172.19.x.x an...

Resolved! UserID agents tab in version 10

Hi, I was checking the useridagents in the typical site (DEVICE-USERID->AGENTS) in version 10 and i can not find this tab. how to configure a new userid agents in version 10 and later?

BigPalo by • L4 Transporter
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  • 1 replies
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Resolved! Access errors while adding firewall to panorama

Hi everyone, When we add our firewall to panorama, we faced with some issues. Access problems occurred due to LDAP profile password and PSK in IPsec tunnels. We had to back to our old configuration and delete firewall from panorama. As we know there are major difference on their versions but all goes by book. I will mention the versions below. A...

Certification badges from Credly?

Hello everybody, perhaps this is a silly question, but... This morning I received a bunch of emails from "[email protected]" saying that I've earned some badges from Palo Alto Networks. Inside the messages I can find links to "accept" my PCNSE, PCNSA, PSE, etc. badges. The strange thing here is that I got my PCNSE and PCNSA certifications ear...

grenzi by • L3 Networker
  • 4701 Views
  • 1 replies
  • 0 Likes

User Group limits on firewall

Hello, Recently I got error below on PA 850 device(8.1.13)-User Group count of 1098 exceeds threshold of 1000 The log is straight forward, number of group is exceeding the limit, but I have some question. 1. I have one more device,PA-3220, which look same LDAP for group mapping(same configuration).I found article about this and it says FW has li...

yhlee1 by • L2 Linker
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  • 2 replies
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GlobalProtect Split-Tunnel - Some Clients get Invalid Address Errors to Excluded Domains

We've published GlobalProtect 5.0.5 I added some Exclude Domains and Applications to our Gateway's Split-Tunnel configuration over the weekend. Afterwards, about 5-10% of our VPN clients can not access these domains at all while on VPN. The domains work fine when disconnected. We've had reports of problems with Mac and Windows, but all of my ...

Resolved! Log : disk usage for / exceeds limit, 95 percent in use, cleaning filesystem

Dear Team, I checked the following log in the system log. > disk usage for / exceeds limit, 95 percent in use, cleaning filesystem However, when checking with the 'show system disk-space' command, the free space is checked as shown below. I know that if the disk capacity is full, it is necessary to take action through the 'debug softwa...

CHOEKyungJun_0-1659340889213.png

Resolved! adding Switches to HA Pair

I would like to add a 24-port switch to each Palo. To maintain HA redundancy, I just have to run the HA Control across the switches right? Does the Session Link have to go through the switches too?

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