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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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ConnectWise Control connection getting reset

Latest spyware signatures appear to be blocking legitimate connections to ConnectWise control. The 5/2 AppThreat-8564-7375 update categorizes the connection/file (GetSessionDetails) as threat Generic PHP Webshell File Detection.Produces "unknown error" on the ConnectWise portal page.The only way I can get around it is to exclude the connectwise ...

WAN Interface IP change - after Wildix phones still work, Yealink phones don't!

Hi all, looking for advice following what is in my opinion very unusual behavior. Where I work for, we have a PA220 running Firmware version 9.0.3 that is used as the firewall for VoIP traffic for physical desk phones. We have two brands of IP based desk phones; Yealink and Wildix. Both types/brands connect to our cloud hosted Wildix PB...

eveares by • L1 Bithead
  • 5245 Views
  • 3 replies
  • 0 Likes

DLP product that will integrate with PA decryption broker?

All the DLP products I have researched require ICAP capability which the PA doesn't support. Does anyone know of a DLP product (network appliance or VM not client based) that will actually work with the decryption broker solution? Please don't suggest the Palo Alto DLP as it was not adequate in our testing.

Resolved! RDP through GP tunnel with a different user.

Hi All, I have a client that has recently run into an issue, after upgrading to PAN OS 10.1.2. When they connect to Global Protect with their username and then try to RDP through the GP tunnel to a server on site using a different user account that is not in the allowed GP user AD group, the GP tunnel looks to freeze (doesn't disconnect) and all...

Ben-Price by • L4 Transporter
  • 10019 Views
  • 11 replies
  • 0 Likes

Traffic Logs show 2 different source users from same IP

We are using User Identification and have the user-id agent running on 2 different AD servers. Also using global protect. When looking at traffic logs I can filter on my GlobalProtect VPN IP, I can see the source user of my user account, and a source user of another account. When looking user-id mappings, and look at my VPN IP, I only see my ...

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failover between sites

Hi, Hi , I have two sites , between sites layer 3 connection is there .single firewall deployed in each site .Now I want to make active standby with these firewalls .How can I do that , does it work without any problem ?What need to be dome to make it work Thanks

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simsim by • L4 Transporter
  • 3781 Views
  • 4 replies
  • 0 Likes

HA - Path Monitoring

Hello, good afternoon everyone, thank you very much for your support and help. I have the following scenario: A pair of firewalls configured in HA, such as Active Passive, model 5250.There are currently 2 links to the Internet, the main link, that is, the active one, is used for the main access for all the general output to the Internet, it has ...

Metgatz by • L4 Transporter
  • 3812 Views
  • 1 replies
  • 0 Likes

VPN Site to Site configuration between two PAs

Hi,I've been trying to get clients on the end of two different Palo Altos to be able to ping each other. Everything is green but the IPsec Tunnel doesnt seem to be working. Using tracert, traffic from a client first hops to the LAN Port and then to the opposite end of the tunnel and stops there. I've already created policies that allows traffic ...

smshafek by • L1 Bithead
  • 3393 Views
  • 3 replies
  • 0 Likes

Doubt regarding fullbackups firewalls managed from PANORAMA

Hello friends, good evening. I am new to administering Panorama and therefore firewalls through the Panorama console and I have some doubts, mainly with backups, which I hope you can help and support me. Understanding that example I have a firewall managed from Panorama M-200, the firewalls have part of their configuration managed through Device...

Metgatz by • L4 Transporter
  • 3235 Views
  • 1 replies
  • 0 Likes

Resolved! External Palo Alto Dynamic List

Hi Team Have a PA220 licensed for Wild fire, Threat prevention, and PANDB URL filtering . Though I had configured the External Dynamic List based on the best practice, I could not get the default PaloAlto Dynamic IP lists feed : Palo Alto Networks - High-risk IP addresses and the Known malicious IP addresses showing up Could someone plea...

Receiving false positive alert for AWS config recording is disabled in Prisma cloud

We tried with the mentioned steps and enabled the recording following below recommendation:1. Sign in to the AWS Management Console2. Select the specific region from the top down, for which the alert is generated3. Navigate to service 'Config' from the 'Services' dropdown.If AWS Config set up exists,a. Go to Settingsb. Click on 'Turn On' button ...

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Deepak_K by • L3 Networker
  • 4413 Views
  • 3 replies
  • 0 Likes

User-id agent timeout integration with dhcp lease timeout

Hi all,let's suppose these conditions: - interface with dhcp enabled, 24 hours lease timeout, ip range (for example) 192.168.3.0/24- user-id agent enabled with 45 minutes timeout- virtual machine environment with non persistent vm, so when a machine is powered off it will be destroyed and recreated with a new mac address- a machine cannot do web...

N2Z2 by • L2 Linker
  • 4557 Views
  • 5 replies
  • 0 Likes
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