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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Email Scheduler Not Working (Urgent Action Required)

Hi Team, We've configured to schedule reports for email delivery on daily basis, It was working fine without any issues but last week we had restarted the Palo Alto firewall, Since from that day we're not getting custom report email. When we check "send test email" on Email Sheduler its working fine. Verified all the configuration which is fine ...

Site to Site VPN failing when IKEv2 and different PANOS

Hello, I’ve recently ran into an issue where I’m using IKEv2 preferred and the two firewalls are using different versions of PAN-OS. It will fail with “invalid sig.”. If both firewalls are the same PAN-OS version (this has been happening on 9.1.11-9.1-13h3… I don’t have any other versions to test), it works fine. But since I can’t update all fi...

COlson by • L2 Linker
  • 3993 Views
  • 2 replies
  • 0 Likes

Session behavior when resource limit is reached.

Hi,I have been checking my PA-2050 with PAN 4.0.3 and I realised about new command in sesion configuration. The exact command is:set deviceconfig setting session resource-limit-behavior with the options bypass and drop. Default option is drop.I had problems in my infrastructure reaching the limit sessions. Synthax seems clear but before install...

Resolved! Passive device aggregate interface down

I have the firewall 3220 model in the 9.1.11 version in HA mode.I can see all the aggregate interface in passive firewall is showing down. i want to know is this expected behaviour or not because I checked the below KB for some mode it is expected behaviour. Aggregate Interface Down on Passive Device - Knowledge Base - Palo Alto Networks moreove...

Increase CPU on VM-series

HelloAs PAN-OS CLI is locked, I don't have the ability to run a script and increase the CPU of my VM-series instances in Azure VMS.I'd like to test and demonstrate the scaling (IN/OUT) feature regarding CPU level (high/low). Did someone knows a way/solution for that (appart of reducing Azure VMSS scaling levels)? Regards.

FatihT by • L1 Bithead
  • 2586 Views
  • 1 replies
  • 0 Likes

Resolved! Full cone/Port Restricted/Restricted NAT

Hi all,I need to make work a voip server behind my pa-3020. The server is using stun protocol and requires that nat is not symmetric.I've tested a public stun server (for example stun.telbo.com on port 3478) using pystun3 (a python tool to retrieve nat type).That's what I got (A.B.C.D is my public ip) ~# pystun3 -H stun.telbo.com -dDEBUG:pystun...

N2Z2 by • L2 Linker
  • 6459 Views
  • 3 replies
  • 0 Likes

can't access to menu palo alto "error: file '/boot/' not found"

Hello,After a factory reset of the Palo Alto PA-3220 (Firmware 10.1.1), then a reboot, I cannot access any of the PANOS partitions (maint-sysroot0, maint-sysroot1, etc.).And this message appears when I select one of the partitions in the menu (grub):error: file '/boot/vmlinuz' not found.Press any key to continue... Can you help me,Sincerely,

Resolved! Dropbox uploaded files not determined correctly

Hello, after implementing SSL decryption we're trying to improve visibility and noticed that files to dropbox web aren't shown correctly When downloading from the dropbox website, the file names are correctly shown, but when uploading the files are registered in the data filtering logs as "presentation.xml" and "put_block_returning_token" Tried ...

Megrretz by • L1 Bithead
  • 3709 Views
  • 2 replies
  • 0 Likes

Query about EDL in an VSYS environment

Hi Folks, We had 5 vsys active on the firewall. We had configured separate EDL for each vsys. My query is when we check the EDL Maximum capacity on the firewall will it show the Total EDL capacity utilized for 5 vsys capacity utilized by each vsys individually.

Resolved! IpSec Tunnel Phase2 Red But Ike Side Green

Hi, I have several TpLink Archer Mr400 4G Router. I setup Ipsec VPN tunnel between PA-220 and them many times. But new one is not success at Phase2. Phase1 IKE is green so devices communicate. But Phase2 Tunnel Info is red and i can't see any tunnel when i click Tunnel Info. I have read the losg and find below things; 2022-04-19 16:50:25.878 +03...

Tplink_ArcherMr400_phase2.PNG
PA_Phase2_ipsecCrypto.PNG
PA_Phase2.PNG
tsenturk by • L0 Member
  • 3460 Views
  • 1 replies
  • 0 Likes

The PA-3020 in the HA pair cannot automatically run dynamic updates.

Hi All,I have two PA-3020 that are HA setup, version 9.1.9.Since the beginning of March, I have found that dynamic updates often fail. Strictly speaking, downloading images is normal. However, one firewall updates normally and the other fails to update, causing the two firewall versions to mismatch. But it does not always fail to update automati...

PA-3020-mismatch.png
PA-3020-A.png
PA-3020_B.png
PA-3020 fail detail.png
DevonFan by • L1 Bithead
  • 6014 Views
  • 5 replies
  • 0 Likes

Resolved! May I set the same ip in different interface between two virtual system？

I set ip address 192.168.1.254/24 in the ethernet1 which belong default router in the vsvy1.I try to set the same ip address in the ethernet2 which belong another VR in the vsvy2.When I commit, it will display duplicate address.I just do some lab about vistual system for my client.But I want to sure may I set the same ip in different interface ...

kylelee by • L1 Bithead
  • 18200 Views
  • 13 replies
  • 0 Likes

Auto update agent failed to install license information:

I am facing an issue while trying to update the license I am able to ping the google dns and updates.paloaltonetworks.comadmin@PA-VM> ping host updates.paloaltonetworks.comPING updates.gcp.gslb.paloaltonetworks.com (34.96.84.34) 56(84) bytes of data.64 bytes from 34.84.96.34.bc.googleusercontent.com (34.96.84.34): icmp_seq=1 ttl=57 time=6.26 ...

Resolved! Getting a 'Device certificate expires in 15 or less days' but all certs are valid

As the subject states, one of our FWs is logging a 'Device certificate expires in 15 or less days' message once a day. All certs are active/valid with the earliest expiration date sometime in 2023. I've been seeing this alert of at least the last 20 days but nothing was changed in the environment. Anyone seen this before or have any thoughts on ...

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