General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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globalprotect compatibility with F5-Edge client

Dear community!

We are having some traffic issues when globalprotect and F5-Edge client run together. When established a VPN with both clients at the same time, there´s some traffic not properly routed through the the GP virtual interface, the same t

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VPN IPSEC PPPoE

Good afternoon, first of all, thank you very much for your support.
I have the following scenario, and I ask for your support so you can help me to validate if its configuration is feasible:

- Palo Alto ---Interface on Palo Alto WAN type PPPoE ( with

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SNMP: Threat Counter or "ACC Risk Factor"

Hello all,

we have 2 PA-850 Firewalls with Pan OS 10.1 and I would like to read out the ACC Risk Factor via SNMP.
Unfortunately I have not found anything in the SNMP Mibs.
Does anyone have a tip for me?

Best regards

help having trouble connecting via PPOE in PA-220

I am trying to connect a our DSL via PPPOE and it will not connect. As described in the PA doucment the interfeace is tyring every 3 seconds but getting the following "PPPoE session was initiated for user:mark.ptjo9664@globelines.com.ph on interface:

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Resolved! Microsoft Intune Autopilot Problems

We have this Intune process that our team goes through every time a new PC is issued to the user. Essentially this is an autopilot program that after the client is wiped, it starts downloading programs that are pre defined in our Intune configuratio

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Using PANW Firewall to control Slack Tenant access / usage

While Palo Alto Networks has documented the use of HTTP Header insertion to control access to certain SaaS applications, there are many more which are not yet documented (as of July 2021). Slack in particular came up for me during testing so I wanted

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Resolved! commit failure and PA admins

Hi Team,

user 1 log into firewall
Did config changes and hit it commit
Say for some reason that commit failed.

He did not check commit status and log out
Another user logged in he did his changes
And when doing commit he selects his user
Name then will his

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Access Management via GP and Tunnel vpn ipsec

Good afternoon, I have a question, please support me. I have the following scenario.

Site 1: The main site as a Global Protect VPN concentrator and also as a central point of two IPSEC VPN tunnels.

Site 2:

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Disable new apps in content update - Not working

Hi Experts,

We've a pair of firewalls (9.1.6) managed by the Panorama (9.1.6). We've Threat prevention license in place and client would like to install just the threats and not the apps by selecting disable the new apps in content update.

As recommen

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