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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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kiwi by • Community Team Member
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PA-220 Thermal Shutdown

Morning All, Here in the UK, we are in the midst of a heatwave and we have had 2 PA-220's shutdown for heat issues. I can't find anywhere at what temperature the Palo shutdown due to temps? I thought it was the MAX Chasis temp, however, we have another Palo that's passed the MAX of 60c and not shutdown. Has anyone got any info or experience? Tha...

Guide for mp-log and dp-log troubleshooting

Hi All, Is there a comprehensive guide for knowing which logs to look at in the mp-log and dp-log eg. what log files to look when troubleshooting a particular issue on. For example if im troubleshooting some OSPF issue, i can look at the mp-log routed.log or for lacp it would be the l2ctrld.log.

Settings missing in Management Interface

I cannot see any option to change any Management Interface settings under Device > Setup > Interface.>show system info is showing ip-assignment: dhcp. I need to change it to Static.I have tried the commands below but no change.> configure# set deviceconfig system type static# commitInvalid configuration. Please fix errors and try aga...

Interface Settings.jpg

Bi-Directional NAT To External IP not Configured on an Interface

Hey All,Working on a PA-220 on 10.0.6 here. I am trying to configure a BI-DI NAT for inside Zone A host 10.0.0.4 to Zone B public IP: 5.183.105.227. This traffic is to allow a vendor to build an IPSec VPN tunnel between their VPN appliance configured as 10.0.0.4 to their remote peer VPN of 99.169.208.245. Zone A = Inside (Interface 1/6: 10.0.0.1...

Traffic block due to EDL

I have found traffic blocked due to edl inbound policy. Traffic is blocked for random time like hour or one and half hours for random port.after some time traffic is moving. Another thing is traffic is moving for one destination ip and this destination ip is not in that edl list, but traffic blocked and move in random time for this destination. ...

SurajN by • L2 Linker
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  • 1 replies
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PA 410 reboot time

Anyone know the reboot time on a PA 410? Looking to see if its better than the PA 220. Thank you,Ted

treese by • L3 Networker
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  • 2 replies
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Resolved! Required permissions for Active Directory integration

Hello, I am trying to get AD authentication to work for GlobalProtect. I have been following this document https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CmAdCAK for configuring the AD integration part, and it says: Before you integrate a Palo Alto Networks device with AD, you must create a user ID in AD that you'll u...

client certificate authentication fails even though machine has certificate.

One of my setup with client certificate authentication in gateway was working fine. For some reason, it gives me 'Required client certificate not found. Please contact your IT administrator' error. The certificate is available in the client machine certificate store and PanGPS.log shows it is able to identify the same. But After which it fails a...

Resolved! Is there a better way to block non-default app ports?

After parsing some logging I've discovered some trends in users utilizing non-standard ports for some App IDs and I want to prevent that. The first thing that comes to mind if to create a policy only allowing the app-default port, but the issue is currently this traffic is hitting a more general permit rule at the bottom of the policy stack. We ...

Rules that allow bittorrent

Guys,I need to figure out the rules that specifically allow BitTorrent traffic in Panorama.Method that I use is searching traffic logs with (app eq bittorrent) and (action eq allow) and exporting .csv and sorting the rules. Is there any other quick method that anyone use? Thanks

Dhawala by • L0 Member
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tracking bursty traffic with the firewall

Dear community! I´m seeing in the interfaces the "rcv_fifo_overrun" counter increasing quite a lot and I´d like to find out what´s the root cause. Is there a reliable way to verify in the firewall if the reason of this counter to increase is some bursty traffic or anything else? Thank you!

Carracido by • L4 Transporter
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Palo Alto Management Interface Inbound Discards

Starting in either PAN-OS 8.1.x or 9.0.x we have noticed that SNMP is reporting inbound discards on all of our Palo Alto management interfaces in our monitoring solutions. It seems to be be specific only to the management interface as other physical interfaces of the device are not reporting issues. Has anyone here experienced this? I'm looki...

GCP Miner

Has anyone found a list/feed for GCP that actually contains zone information? Has anyone created a miner with such feed?

JDomNY by • L1 Bithead
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procedure to clear logs of M200 disk-pair

M200 is in HA with local log collector configured on both panorama and log redundancy enabled. We want to disable redundancy to gain additional space for logging. We want to clear logs of Secondary Panorama M200 disk-pairs and use it for logging from scratch. No procedure found in Panorama Admin guide.Please suggest best way to clear the stored ...

Deepak25 by • L3 Networker
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  • 3 replies
  • 0 Likes
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