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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4131 Views
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GP: Internal Host Detection Two Questions

In the PAN video I located on Internal Host Detection (see below), it shows where to enable this feature. But it doesn't mention what is expected of the IP Address and Host Name. Should one use the internal IP/name of the PAN? Or something else? And if an internal gateway is not set - the client will just not form a tunnel nor do HIP checks etc...

Serial number does not exist when registering PA-820 FW

Hi, Anyone encounter a problem of getting a "serial number does not exist" error message when trying to register a PA-820 FW? We originally had the tac decommission one of our previously purchased 820 fw's as it was misplaced when relocating buildings. After several weeks we relocated the unit and need to re-activate, re-commission the unit. Thi...

smelias by • L1 Bithead
  • 5823 Views
  • 2 replies
  • 0 Likes

Lost sessions with Wildfire active

Hello everyone,Currently, I have 2 FW model 5220 active/active version 9.0.12.When I have Wildifire activated I have seen that I have session losses and incomplete sessions.Can anyone help me? I have not seen any known BUGsRegards.

BigPalo by • L4 Transporter
  • 2889 Views
  • 3 replies
  • 0 Likes

Resolved! GlobalProtect Clients Not downloading

Hi, I want to ask we have new firewall we configure all the things Dynamic update / License all ok . But when we try to get all the Latest GlobalPortect Clients from Server . It is only showing the list no other ?We try from CLI , Rebooted three time. Is this is Error or issue can some one help us.

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NavidAlam by • L3 Networker
  • 13296 Views
  • 14 replies
  • 0 Likes

How to configure SNMP v3 in firewalls for Solarwinds

Hi, Wish to configure SNMP v3 for Solarwinds in our firewalls. So we have a Solarwinds devices and Palo Alto firewalls. Wanted to know what all information(Data) required if solarwinds to be added in palo alto firewalls, how to set up a communication between Solarwinds and Palo alto firewalls. How to configure these, wish to get helped. Please h...

User format not consistent

We have a strange inconsistency with our users traffic sometimes showing in our FW logs sometimes as organizationdomain.com\username and sometimes as orgdom\username. Every now and then they also just register as no user at all. I haven't really been able to track this one down. Has anyone had anything like this happen?

bjhughes by • L0 Member
  • 3316 Views
  • 3 replies
  • 1 Likes

PACKET BUFFER SIZE

Hi Team,Kindly let us know how can we find out the packet buffer size of the VM-300 series PA firewall.

tejasj by • L0 Member
  • 2957 Views
  • 1 replies
  • 0 Likes

DNS packets in drop stage, but i can see the same packet in transmit stage and DNS server response as well.

Hi Community I am seeing a strange behavior with DNS traffic. I tried to resolve some FQDns which work fine (those are public fqdns). But when I do the packet capture, I can see the same packets in transmit and drop stage. By comparing the tcp port and dns transaction id, i can see those packets sent only once by end machine and the same in both...

PAN-DB API for URL Re-categorization

I apologize if this has been asked before, but I could only find some posts from 2014. Is there an API for PAN-DB that allows for automated submissions for URL re-categorization? Thanks in advance!

Gergen by • L1 Bithead
  • 8783 Views
  • 6 replies
  • 0 Likes

Microsoft Failover Cluster node not sending out Gratuitous ARP requests after a failover

This was a particularly odd issue which I had never experienced before so I thought it’s worth blogging about it.During a normal MS Failover Cluster failover operation, the node calming the cluster roles sends out a GARP request to notify the networking infrastructure of the MAC address change. The Layer 3 switch / router then updates the MAC ad...

Resolved! SSL Decryption internet throughput issues

Hello everyone, We have been testing SSL Decryption on a single PC, when decryption policy is applied, internet connection speed is highly affected - Speedtest shows less than 1mb/s When decryption policy is disabled, the speed is around 200mb/sPalo Alto 3220, version 9.1.0We are using a certificate from our domain CA, SSL decryption works fine,...

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