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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! 5260 Z MGMT PROCESS AND APP/THREAT MISMATCH

Hi, I am upgrading os for some 5260 this weekend however, just realised its showing app and threat mismatch. Upon t-ahooting I realised the management process on active firewall is showing Z defunct. My understanding is that it is a Zombie process and I probably need to restart mgmt process. However, as I will be failing over and firewall will b...

qasim02 by • L2 Linker
  • 3579 Views
  • 2 replies
  • 0 Likes

Incompatibility Acrobat-GlobalProtect

Hi, Customer upgrade Adobe to versión 21.001.20135 and Global Protect stopped working. Issue is th esame like this:https://community.adobe.com/t5/acrobat/adobe-acrobat-reader-21-001-20135-preventing-users-to-connect-to-global-protect/td-p/11823885?profile.language=es Do you know if there is anything to do in Global Protect for this?

BigPalo by • L4 Transporter
  • 3133 Views
  • 1 replies
  • 1 Likes

SSL Inbound Decryption Failing

hello, we are setting up SSL Inspection for inbound traffic but it is failing when clients try to access, we are getting unsupported protocol errors. ssl labs shows the following issues around handshaking. with SSL Inspection off we do not see these errors can anyone advise what we can do to address this? we are running PAN OS 9.0 Thanks Ryan

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Panorama<->Firewalls connectivity issue

Hi all, After I modify the route service and restore it to the state before the firewalls (2 HA firewalls + PA220 ) are no longer connected to the panorama. No changes are made on the network side between the two.Panorama : VM (VMware ESXi) version 8.1.17Firewall: 2 HA FW version 8.1.17 and PA220 8.0.17Changing the IP address of panorama in the...

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URL Filtering Issue Through GlobalProtect

We are facing a issue in URL Filtering while connecting Palo Alto PA-220 via Globalprotect. When I am using broadband connection to connect to my laptop to vpn then all the configured url filtering sites are getting blocked but when we connect it through mobile internet connection then only facebook and instagram is opening. While we can get tho...

KapilRoy by • L0 Member
  • 3313 Views
  • 2 replies
  • 0 Likes

Static group, that has 2 dynamic groups as members, used in decryption policy?

I have a static group with 2 dynamic groups as its members, that is in turn used as the source object in a no-decrypt rule. I have discovered that this does not work; decrypt still happens. However If I use the dynamic groups directly as sources in the no-decrypt rule it works as expected. This same static group DOES work fine in the security po...

ccvega by • L1 Bithead
  • 2312 Views
  • 1 replies
  • 0 Likes

External Certificate Renewal

I can't for the life of me figure out the process to renew a certificate issued from an external CA. We have a cert purchased from Thawte for our Global Protect gateway. It will expire shortly and Thawte wants a csr file for the renewal. Selecting renew in the Certificates tab only allows me to select how many days, which is not helpful. I h...

can we generate report for tunnel interface in ACC

We are using proxy solution for url filtering for which we have deployed ipsec tunnel with cloud proxy server.If we are filtering ACC report for interface and zone we are not able to get proper utilization report. Hence we are trying to export report for tunnel interface as we can see in pan chrome tunnel interface runtime bandwidth is 30 mb upl...

Deepak_K by • L3 Networker
  • 2508 Views
  • 1 replies
  • 0 Likes

LIVEcommunity January Rewind

Hi everyone! We are excited to share our first LIVEcommunity monthly recap with all of you! There are a lot of exciting things happening around the community, so we put together this News article sharing everything that you might have missed during the month of January. Check it out here. As always, we are open to hearing your thoughts an...

agalindo by • L4 Transporter
  • 3302 Views
  • 1 replies
  • 3 Likes

Resolved! Syslog Server Queries.

Hi, I would like to know the following queries,In log forwarding, there are 7 types of forwarding i.e traffic, URL, threat etc. can we know how much data will it consuming for an individual log type while forwarding the logs to Syslog server from CLI or GUI.what is the function of the facility and what is log_user means?

Force Authentication Policy (MFA) for known users (user-id agent)

Hi, I had configured Authentication policy for one of the environments and everything worked fine as expected. While replicating similar setup for a different environment, the Authentication policy was not working. After some troubleshooting, I observed that if the firewall has user to ip mapping generated via user-id agents (type UIA), it does ...

Palo Alto image for demonostation shown in the video

Hi team, I am looking for setting up the palo alto firewall as well panorama in VMware workstation as shown in below video. It seems to be pretty easy. Only thing I am looking for is palo alto image. How can I get the image ? I googled and got to know that it requires palo alto support portal access but I do not have access to portal. Is there a...

Vikashh by • L2 Linker
  • 2138 Views
  • 1 replies
  • 0 Likes

Are used PA 'for-sale' posts permitted

Hello - does Palo Alto support resale of hardware that is not End-of-Life, and are posts on resale permitted in LIVEcommunity? I have been searching for pinned community rules and have not found anything related yet. I don't want to post/ask more related to this if it is not allowed. Thanks!

keklund by • L1 Bithead
  • 1987 Views
  • 1 replies
  • 0 Likes

IP spoofing /source routing

Hi Friends, I have nt enabled Zone protection for our palo alto firewalls as its connected to trusted zones. I want to know the whether IP source routing is disabled in the PA NG Firewall (Pan OS &gt; 9.0) by default or not. Also steps to protect against IP Spoofing or IP source Routing related attacks. Thanks in advance. S

SDWN and PAT

Trying to setup a LTE link as a backup link for an SDWAN deployment. All of the LTE gateway devices do PAT as they get a single IP from the provider. Will this work. Don't think it will work in the hub but in the branches believe it will. Just want to make sure since there is no specific documentation around this or any configuration objects...

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