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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Query on PA acting as load balancer

We are using VM-100 and would like to use this as a load balancer for our Web services. We have checked the link below and would like to know if this EMCP load balance incoming traffic to Web servers? Or does this just load balance egress traffic between 2 different ISP’s? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g00000...

Resolved! Differnece between Threat Prevention Licenses

Hello everyone, In our environment, we deploy both PA-220's and PA-220R's in the field. Sometimes they are deployed in HA pairs. I noticed that there's two different types of Threat Prevention license available. PA-220 (Non Redundant setup)Mfg. Part: PAN-PA-220-TP-3YR PA-220 (1 device in redundant pair)Mfg.Part: PAN-PA-220-TP-3YR-HA2 PA-220R (...

Resolved! GP client asks to downgrade

Hello, We have PAN OS 8.0.3 with the GP client version 4.0.2 deployed to our clients. This works fine. I've downloaded GP version 4.1.0 on my machine and when I connect it asks me to downgrade to an older version. We haven't uploaded any GP client to the PAN itself. We want to deploy the new version to the users but we don't want them to see thi...

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Farzana by • L4 Transporter
  • 19989 Views
  • 6 replies
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Resolved! Panorama Logging Behind

Hi all, The issue that I am having is that all my firewall logs in Panorama are behind in time. I have tried multiple KB articles and support basically went through all the KB articles I found such as restarting the management service, stopping and starting the logging service, and even rebooted our Panorama. After rebooting our Panorama I sta...

How to drop or reject an OSPF route in PA 3000 series if it receives a route from another vendor FW

In the data center end, the Cisco ASA firewall is advertising the OSPF route and at the perimeter end Palo alto receives the route, and PA will be forward that route toward Internet communication. Expectation, if any, specific route received by Palo alto, it should be rejected or drop on Palo alto itself. Should not forward to any next hop. How ...

Resolved! Logging Discarded Traffic

Hello,I had recently had an issue where I had to move a syslog server behind a cluster of PA-5250.This syslog server receives logs from different equipements (~ 100GBytes per day) so there is an enormous amount of udp syslog events received by this server.When the server was behind this cluster, I was not receiving any logs. After some troublesh...

Nico-UBX by • L0 Member
  • 4065 Views
  • 2 replies
  • 0 Likes

Resolved! How to see all the set commands for an IPsec tunnel?

I need to get the display set of all the commands for an IPsec tunnel, like I'd do with a Juniper SRX, but get no return whenever I try to see the commands set for the tunnel. Seems like the tunnel hasn't even been configured, but it shows under ike sa and ipsec sa. I'm sure that's because I'm new to PA. I just need to duplicate a tunnel and eve...

Raydar by • L0 Member
  • 5888 Views
  • 1 replies
  • 0 Likes

WebEx prototype

I'm trying to create a custom prototype to get the CIDRs from https://help.webex.com/en-us/WBX000028782/Network-Requirements-for-Webex-Teams-Services#Spark%20IP%20subnets%20for%20media/ I used the examples in https://live.paloaltonetworks.com/t5/MineMeld-Articles/MineMeld-to-Extract-Indicators-From-generic-API/ta-p/218757 and I'm using the ...

alterioc by • L2 Linker
  • 3532 Views
  • 1 replies
  • 0 Likes

Global Protect Client Error "Failed to get default route entry"

Hi, Has anyone seen this error before? I have a user who is using SSL VPN to the Palo Alto. Upon downloading the client, the initial connection works. However, subsequent connections displays an error on the client "Failed to get default route entry". The logs on the Palo Alto Firewall don't suggest an issue an indicate the user is conne...

MHaran by • L1 Bithead
  • 30901 Views
  • 7 replies
  • 0 Likes

PA-5050 (8.1.11) 100% Dataplane CPU (DP1)

Hi everybody, We got two Palo Alto 5050's running in an active-passive configuration. We run three separate vsys. During working hours we see our dataplane exceed the 80% cpu util. Our dataplane DP0 shows a load of around 40% but our DP1 is maxing out to 100%. We tried disabling all logging and next gen funcionality but it's still maxing out to ...

Resolved! Error Setting up IKE Gateway: ID type and value must be specified

I'm very new to PAN equipment and am trying to get a site-to-site VPN setup on a PA-820 running 8.0.2 but am running into a pair of similar errors when trying to configure the IKE gateway. The following commands: set network ike gateway XY1-Z1 peer-id type ipaddr set network ike gateway XY1-Z1 peer-id id 11.22.33.44 Both result in the same er...

Cisco ASA to Palo Alto

Hi Team, we recently migrated from cisco ASA to Palo Alto 3220, where for one of the policy in cisco ASA has " access-list inside-egress extended permit ip any any", And this access-list is attached to the access-group to the interface "inside". as you can see below."access-group inside-egress out interface inside"as per my understanding from ci...

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