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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Global Protect fails after some time

GlobalProtect fails mid way after connecting, remote sessions are opened and then suddenly everything stops working. On checking route table though it seems routes get removed. We have tried installing latest version global protect version 5.0 or 5.1. Host system is Windows 10 Home edition

raji_toor by • L4 Transporter
  • 2543 Views
  • 1 replies
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Ipsec proxy id has exceded

We are getting error when configured ipsec tunnel and the error is that "number of entry has exceeded" in proxy id.PA-5220OS-9.0.5 For your information please find attached screenshot.

proxyid1.png

Missing Zone Assignment

I have an issue where traffic coming in one zone is not being forwarded to the right zone. It seems the destination zone is not being assigned right when the session is setup. It seems to be matching the predefined intrazone policy trust-trust. Has anyone seen this before? 10.46.36.11 should be part of a zone called KNAPP, but it is not assi...

eridavis by • L1 Bithead
  • 2981 Views
  • 2 replies
  • 0 Likes

Resolved! GlobalProtect Connect to one of two data centers

My customer has two data centers with GP access.What is the best way to make this a redundant setup and have the GP client prefer to access the closed DC and fail-over to the other DC, in case the preferred DC becomes unavailable? Thank you for your time.

CHKlomp by • L2 Linker
  • 3773 Views
  • 1 replies
  • 0 Likes

Experience with GlobalProtect during Corona pandemic time

I would like to share issues with GlobalProtect, and what was done to fix it. QoS with loopback interfaceDue to high network load on the Internet line, we wanted to priorize (or limit) some traffic. It took several hours (testing, reading documents, having a PA supporter analyzing the issue, ...) until the root cause was identified. Applying QoS...

Designing Networks - Access Denied

Hi community, I'm wondering if it is possible to gain access to the below live community link or is this just for Palo Alto Networks employees? https://live.paloaltonetworks.com/t5/Internal-Knowledge-Base/Designing-Networks-with-Palo-Alto-Networks-Firewalls/ta-p/60868

Rasmgr GlobalProtect

Hi, We are SNMP monitoring the number of users connected by GlobalProtect Gateway. Sometimes we see how the graph goes to 0 and recover the value some minutes later. No issues were reported by users connected by SSL-VPN. So we are investigating if this is a issue about SNMP, GP service, etc...Going to snmp.log we dont see anything about problems...

Captura1snmp.JPG
Captura2snmp.JPG
BigPalo by • L4 Transporter
  • 3902 Views
  • 1 replies
  • 0 Likes

App-ID Policy to Explicitly Block - Allow WiFi Calling

Hello,I tried searching but was surprised to find no ready answers for this.. I'm trying to determine the App-ID policy to explicitly block or allow voice calling over wifi (or wifi calling) on Verizon, AT&T, etc. I can't seem to find this in App-ID's database. Any advice?Thanks!

REganEVO by • L1 Bithead
  • 6979 Views
  • 2 replies
  • 0 Likes

Global Protect will connect then immediately disconnect

A GP issue I am dealing with at the moment is where the client will successfully connect but I cannot ping anything on my network. It appears to immediately disconnect. I have attached the log files if anyone may know how to help determine the cause. I have gone through them but I am not having any luck just yet. The user is running the late...

nthen by • L3 Networker
  • 11804 Views
  • 8 replies
  • 0 Likes

Enabling Jumbo Frames on HA Pair

I have an active passive PA850 pair, and want to turn on jumbo frames. I wondering about the best order-Can I:do the passive unit first, and rebootfail over and do the primary then fail back. Any issues with the HA function while one unit has jumbo enabled and the other does not?Was thinking I'd manually set all interfaces to 1500 firstAny other...

NeilR by • L2 Linker
  • 4270 Views
  • 1 replies
  • 0 Likes

Resolved! GlobalProtect HIP check issue

HIP object is correctly setup. We are testing the missing patches HIP check object and noticed that an VPN endpoint is showing 3 missing patches (on the HIP report).However the machine is showing it's installed these patches already.How does Palo detect the missing patches as Windows is showing them as installed? Using ver: 8.1.10

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