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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Firewall receiving a HTTP 401 error when trying to access the Minemeld server

Hi All, I've configured an external dynamic access list with the relevant account username/password to reach our minemeld server. When I test the connection however using 'test source url' in the external dynamic list configuration, this fails with a URL access error. On the minemeld server log: 127.0.0.1 - - [26/Sep/2019:14:25:45 +0100]...

6.1.3 update issue: Threat database handler failed

Hey all-I tried updating a test box to 6.1.3 and encountered the error in the title. Per other threads, I tried manually downloading the latest content version and installing but it resulted in an error during install. Has anyone else encountered this with 6.1.3 yet?

SDorsey by • L4 Transporter
  • 6162 Views
  • 3 replies
  • 0 Likes

Panorama pushed zone not applied to subinterface

Its a new firewall, with 2 interfaces in AE, zone configured and pushed through panorama template.When configuring L3 sub-interface for this AE interface, i can configure ip, vr but the security zone would not get applied to it.Both firewall and panorama at 8.1.8

raji_toor by • L4 Transporter
  • 12595 Views
  • 6 replies
  • 1 Likes

Mac taking very long time connecting to global protect gateway and sometime they gets dropped

Mac taking very long time connecting to global protect gateway. We are using the clinet version 4.1.11-9.Pre-log on always on VPN. It tries and tries until it connects. Sometimes it drops the VPN and tries to reconnect. All I see suspicious from the logs are below. Can anyone please assist with this ?P 98-T7431 Sep 18 10:11:16:160862 Info ( ...

Nvempati by • L1 Bithead
  • 6583 Views
  • 4 replies
  • 0 Likes

show objects registered-ip all

What does the below mean:received from user-id agent #: persistent I'm finding that some addresses are registered to a tag that I don't believe I've created, - a "Palo-URL-and not entirely sure where it came from.... however I'm reading that a restart may be required for a clearing of dynamic addresses? https://knowledgebase.paloaltonetwor...

Sec101 by • L4 Transporter
  • 3452 Views
  • 2 replies
  • 0 Likes

Group mapping settings not listing AD groups in GUI

Hi, I am trying to configure user-id based authentication in Palo Alto 5220 (Pan OS 9.0.2). I have integrated Palo Alto with AD using LDAP profile. I am not able to add the AD groups in the "Group Include" list as they are not being listed in the GUI. I am using panorama to manage the firewall. However, i am able to view the groups in CLI of th...

MGRashmi by • L2 Linker
  • 10400 Views
  • 4 replies
  • 1 Likes

Resolved! SFP Compatibility

Hi everyone, Good day. I have a query regarding the compatibility between a PA-3020 management port (ethernet) connected through an ethernet cable to a Cisco switch with SFP port. A transceiver is in place at the switch end for plugging the ethernet cable. Currently when it is connected not even the link LEDs are glowing. The specifications for ...

Resolved! Sudden issues with address objects in policy rules- behaves as if 0.0.0.0/0 is set

Since about 4 days I am experiencing a critical problem in relation to policy rules with address objects and suspect an update to address/region objects has caused this mess as I am experiencing this issue with: - manually added address objects- predefined country regions- dynamic address groups (based on tags- even if the address group is empty...

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pan219 by • L2 Linker
  • 7399 Views
  • 3 replies
  • 0 Likes

Resolved! Different Response Page for https and RDP traffic

I have configured MFA with Radius.It is for https and RDP trafficWhen we access http site we get response page to put Radius Credentialsbut when we do RDP connection to server we get different response pageNeed to know how can i make same response page for both http and RDP traffic?Also response page ask for Password how can i change it to show ...

MP18 by • Cyber Elite
  • 3765 Views
  • 2 replies
  • 0 Likes

Monitoring Palo Firewalls using System Center Operations Manager

Hey Guys, before I get boo'ed and suggestion of more featured products to monitor palo devices (pano, something or rather dominated googles results) but...our main objective with monitoring our environment, is single pane for monitoring/alerting etc, and SCOM has fit the bill quite nicely. The past 6-12months we've looked at, and started implem...

jondavis by • L0 Member
  • 4560 Views
  • 2 replies
  • 0 Likes

Best Practise for Scheduling Dynamic Updates

We want to schedule dyanmic updates , we dont have test environment. we can schedule updates on satellite offices then after 2 days to be installed on hub sites. prb is if new application traffic hits it will be denied by hub as that application would be unknow for hub ? Any recommendation on this scenario.

Resolved! Bringing up all interfaces in ESXI enviroment

Hi, I followed the docs when setting up a Palo Alto in an ESXI environment. I created 9 port groups for the device and connected each interface on the Palo Alto to one of them. When the Palo Alto came up all of the interfaces as not configured. If I set the interfaces to something (say TAP, Layer2, Laywer3 etc.) then they all come back as down e...

golariu by • L1 Bithead
  • 3498 Views
  • 2 replies
  • 0 Likes

Import existing config into Panorama woes

We have a handful of standalone PAs that we want to import into Panorama. However in our first interation it failed with the following errors and I am not sure why. The entire process isn't made clear to me either via PA (like a lot of their stuff but I digress) so I was wondering if anyone has done this and can help point me in the right dir...

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drewdown by • L4 Transporter
  • 6229 Views
  • 2 replies
  • 0 Likes

Resolved! Downloading PAN-DB via Panorama

Hi team, I've had a customer inquire about downloading PAN-DB on their firewalls via the use of their Panorama, problem is I can't find any documentation that would cover this. The use case of this would be for a deployment that is completely offline in terms of the firewalls, and they only have access to Dynamic/Software updates via the Panoram...

Lauchlan by • L0 Member
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  • 2 replies
  • 0 Likes
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