General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Base ID manager is reset

Anyone run into this issue? It raised a "Critical" log but appears to have occurred during a validate. Having issues finding any references on this alert discription.

Base ID manager is reset - System Log

ADSSP Integration for Cached PW Update

Wondering if anyone has successfully integrated ADSSP Cached Credential Updating with PAN VPN and GlobalProtect client.

Have tried to find command line references for the GP client but am coming up blank.

ADSSP needs to call the VPN connection durin

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inter-logger-agent message in Panorama

Anyone know what this message refers to, and/or suggest any steps to trouble-shoot?

The message is showing up in System log of a backup Panorama M-500 manager. X.X.X.X is the IP assigned to dedicated port on primary Panorama M-500 manager. The int

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Resolved! Microsoft Windows Auto Pilot and SSL decryption

Hi Everyone,

Seems the Microsoft Windows Auto Pilot does not work when SSL decryption is enabled.

I tested see no drops on the global counters and nothing on PA PCaps.

When disabled SSL decryption it worked fine.

Any ideas?

Mike

Resolved! Partial Import of Address-Groups results in "Unexpected Here"

Anyone seen this before? currently testing in Panorama on version 7.1.5 and trying to import Address Groups. Addresses works fine and are present.

command being run is:

load config partial from test.xml from-xpath shared/address to-xpath /config/share

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Resolved! Query on HA1 link

Hello,

We have an Active-Passive setup. The HA1 link in the Active unit shows down (red) if the Link settings are set to auto/auto.

If I change the settings to 100mb link, full duplex and link state to up, the port shows up (green).

Shouldn't it work i

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Authenticating with Captive Portal

I just got off the phone with technical support and the technician said that the only traffic I can authenticate is http/https. Can someone confirm that the use case below is not valid?

Here is what I want to do:

Use HTTPS to authenticate a user

Af

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Exclude account(s) from authentication?

I know there is the allow list, but what about an exclude? We use Captive Portal for BYOD and have thousands of accounts we want to allow, but exclude our double digit generic accounts from being able to log in. What's the best way to achieve this?

QOS bypass traffic

is there any way to get more info about what kinds of traffic are being classified as "bypass" traffic?

i have not found anything in cli, traffic logs or acc.

Resolved! User ID mapping when switching between wired and wireless

A lot of my users login into their computers using the wired connection. Then when they are off to meetings, they switch to wireless (without logging out and logging back in). If I turn off client probing, this creates an issue where they switch to

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Resolved! FQDN cache limitations

I wanted to reach out tot he community and see how people are handling FQDN cache limit issues.

Example:

* Internal DNS caches up to 8 IPs for each FQDN

* PAN device will cache up to 10 (source: https://knowledgebase.paloaltonetworks.com/KCSArticleDet

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Multicast configuration for IPTV

Hi all,

I'm lost configuring my PA-500 for IPTV using multicast.

My provider has a new option for IPTV.

They stated that in order to test the configuration one should try to open:

https://www.fiber7.ch/documents/129/Big_Buck_Bunny_Stream.xspf

So fa

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Resolved! Connecting PA820 to Cisco ASA HA

Hi All,

I want to connect PA820 to ASA HA setup. ASA1 and ASA2 need to connect to PA820. Can I use link aggregation on PA820 for this scenario? If one of the ASAs fails will this setup work to pass on the traffic using the other ASA.

Thank you.

Resolved! GlobalProtect VPN "Always On"

Hello,

We are currently migrating from Cisco AnyConnect to a GlobalProtect solution that is hosted on an Azure cloud VM and really like the "Always On" feature. The only set back we have noticed is there is no way to manipulate it to only connect whe

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file blocking profile but allow some apps

Hi

We have recently enabled file blocking on all our web access rule and it works a treat, but looking at the data filtering logs i can see the likes of Google Chrome being blocked.

I have played around creating a seperate rule, that is above the ma

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Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help