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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! PaloALto automatique update for threat prevention

Hello I need some help in an automatic update for the Threat Prevention.let me explain to you our design.We have the headquarter, and the branches, in one of this branches there is PaloAlto firewall, and this PaloAlto is not connected to the internet directly, there is a proxy internet in headquarter, then how I can configure my PaloAlto to see ...

Resolved! Live community attachments

I used to be able to upload attachments of logs to the Live community. I no longer see this option. I have tried in both chrome and safari. Does anyone have this problem?

PAN-OS Upgrade

Hi, I want to upgrade PAN OS version 7.0.5-h5 to 7.1.14, so what the versio steps , or can I directly install to 7.1.14?

Resolved! Logs to both Panorama in HA

Hi We have 2 M500 in HA. Lets call them M1 = normally active and M2 = normally passive.We have PA5000 series firewall and we manage it using the Panorama. We realised that the Firewall only sends the logs to M1 which is normally OK. But when we triggered a Panorama failover and M2 active, then the FW did not send logs to M2 but it stored the lo...

MineMeld - Invalid character for PaloAlto Import and List Length

Hi All, Two questions, One:A domain list we are trying to use has the following entry "streamillimité.com"As a test I manually added the list to the Palo UTM via a Custom URL Category and ran into the error "Invalid characters found in file".I am wondering if MineMeld can remove characters before generating the list, for use via a EDL? Two:The ...

Resolved! WildFire Submissions no logs

Hi All, PA-3050 PAN-OS 7.1.6 While checking WildFire configuration l have noticed strange thing where no logs display on the WildFire Submission or Data Filtering tab: When l test with the KB article below can observe that the test file is sent to the portal and verdict is assigned: https://live.paloaltonetworks.com/t5/Management-Articles/How-t...

WildFire no Submissions logs.PNG
Portal.PNG
CLI.PNG

DNS Sink Hole not working

8.0.4 I am trying to get SinkHole to work... Not having any luck, using a dns from the release notes of 2520-3016 nslookup gefndb.com returns the real address All looks correct, just does not seem to work ----------------------------------------------------- set rulebase security rules "Rule 1" from TRUSTset rulebase security rules "Rule 1" to U...

Do I need Logging Turned on on TAP security rule?

I am implementing a tap interface to listen to our internal network traffic. I don't want all the non THREAT traffic loged, if I turn of loggin in the security rule will the threats still go to the threat log? (I am presently listening only on a very quiet interface which has generated only one "informational" alert in 24hrs. Thanks Robin

Determining if PAN might be introducing Skype video problems

Skype video calls are often described as choppy. The sysadmins who admin skype for business onlineare point the finger at the PAN 5060. It is not configured for QoS but it's only processing 600Mbpstops and typically around 400Mbps. What might be some means to rule-in, rule-out the PAN? Thank you.

Resolved! IPSec Tunnel performance tips?

Hello folks, I've seen a this article about improving performance by enabling this Adjust TCP MSS. Ours is not enabled.https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Improve-Performance-for-IPSec-Traffic/ta-p/53301 Would this be enabled on the public internet facing interface?I do see some TCP retransmission and reassembled mes...

ipsec_performance.jpg
OMatlock by • L4 Transporter
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Determining if PAN might be introducing Skype video problems

Skype video calls are often described as choppy. The sysadmins who admin skype for business onlineare point the finger at the PAN 5060. It is not configured for QoS but it's only processing 600Mbpstops and typically around 400Mbps. What might be some means to rule-in, rule-out the PAN? Thank you.

debug Palo alto firewall rule

we maintain one PA security policy rule and give ip 192.168.0.11 to access server UTP01, the user is using ip 192.168.0.11, and he can't access the server, we can't find any security log for this. may i know how to debug this rule?

palolili by • L0 Member
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Firewall analyzers

Can anyone let me know about their experience with firewall analyzer tools? I work at a university and we have 20 PANs, but we're expanding to new campuses in a few cities in the US and one in Italy. It's going to be tough to manage double the number of devices, but I can't find anyone with good experiences with these tools. Gartner and Forres...

Global protect timeout

Here is a peculiar situation. We have some field users who use their hotspot to connect to global protect. Sometimes,they loose internet intermittantly for couple of minutes so they are being kicked out of vpn session on their machine. But in fact firewall is still having the session running on portal/gateway. They are being required to enter t...

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