General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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How to License PA VM without Internet Access

Hello Community,

I have followed the guide on how to Licence PM VM without internet access here https://live.paloaltonetworks.com/t5/Management-Articles/How-to-license-a-Palo-Alto-Networks-VM-Series-firewall-without/ta-p/66178

Everything seems to be

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Estimate PANOS 8 Release?

do anyone here have estimate when PANOS 8 release? because my client have existing problem that not resolve and will be resolve on PANOS 8. I forgot to ask TAC about estimate date PANOS 8 release.

User Authentication Profile update for VPN User-ID mapping PANOS 7.0.x

Dear All,

i have problem in my VPN user Identification (they cannot login to portal) after there's update/change in my AD server group. I already doing this https://live.paloaltonetworks.com/t5/Configuration-Articles/How-to-Force-User-Group-Mapping-R

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IBM Notes RPC protocol inspection

Hi,

Our customer mandates that traffic crossing a DMZ must be inspected. We need to plan carrying, for old legacy purpose, the NRPC (Notes RPC) protocol which must through the PaloAlto device for inspection.

Could anyone confirm whether PaloAlto can in

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VM-100 Not recognizing users from Cisco Wireless Lan Controller

Hi guys,

Has anyone managed to successfully have their VM-100/Palo recognise the SNMP authentication requests from the Cisco LAN Controller to use for User-ID?

I have followed the below document but to no avail.

https://live.paloaltonetworks.com/t5/

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Resolved! PA-200 DHCP Server across Interfaces

Is there a way on a PA-200 to setup port 1/2 and 1/3 with the same DHCP server access that is setup on port 1/4? Currently we have port 1/1 as Untrust, port 1/4 as Trust, and now we have a request to configure 1/2 and 1/3 as access ports for the Trus

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VPN with overlapping subnets

We have recently acquired 3 companies and all are using 192.168.1.0/24 as their local subnet. Now in a perfect world I could just go on-site and and change the addresses, but as well all know it's not and they have critical services running on AS400

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ID 3805790 and 3805788 DNS lookup

Hello looking for more information on these Threat ID 3805790 and 3805788.

In the monitor--> threat -->

Type Field is showing up as spyware

Attacker Field IP is private ip address

Victim Field IP is public ip address. Victim Field public IP address is

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Bazar IPsec with Xauth RSA issue

A couple months ago I noticed my VPN on my phone stopeed working. I was originally using CM 12.1 but have since moved to mashmellow touchwiz for my Galaxy S5. Def not phone related as the issue remains, and is the same no matter what phone or OS vers

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Resolved! Deactivate the Licenses

Hi Guys,

A quick question?

If l am going to deactivate a licenses on the box does it mean that the time will stop on them. So when l will re-activate them later in a couple of months licenses will become active from the deactivation time/period? Can

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